Loan Officer (Internal)

Washington State Employees Credit Union; Yakima (WA); On-site; USD 63,000 - 79,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Holidays

401(K) with 8.5% Contribution

Tuition Assistance

Employee Discounts

Volunteer Leave

Job summary

Washington State Employees Credit Union (WSECU) is seeking a Mortgage Loan Officer - Internal to join our Residential Lending team. You will originate mortgage loans, cultivate strong relationships with branches, and ensure compliant, timely closings while meeting production goals.

You will stay current on FHA/VA requirements and industry trends, with a focus on delivering exceptional member experiences and coordinating with internal teams to provide tailored home financing solutions.

Qualifications

• At least 3 years of mortgage loan origination experience, including FHA/VA familiarity.
• College degree preferred; related experience may substitute for academic achievement.

Responsibilities

• Originate mortgage loans by promoting WSECU’s mortgage and home equity products within branches.
• Build strong relationships with branch staff and partners to drive internal referrals.
• Price, structure, and disclose loans accurately and in compliance with regulatory requirements.
• Meet or exceed individual production and service goals.
• Deliver an exceptional member experience with proactive communication and timely closings.
• Maintain pipeline, submit complete loan packages, and stay current on products and trends.

Skills

Mortgage origination

FHA/VA knowledge

Relationship building

Regulatory compliance

Education

Bachelor's degree in business or related field

Job description

Job Ad WSECU is seeking a motivated and member-focused Mortgage Loan Officer - Internal to join our Residential Lending team! In this role, you’ll partner closely with branch staff and internal teams to serve members’ home financing needs, guiding them through the mortgage process with expertise and care. You’ll manage a strong pipeline of primarily inbound opportunities, deliver timely and compliant loan solutions, and build lasting relationships that reflect WSECU’s Brand Promise. If you thrive in a collaborative, service-driven environment and enjoy turning everyday member interactions into meaningful lending solutions, this is a great opportunity to make an impact!

Your day may include:

• Originating mortgage loans by promoting and delivering WSECU’s mortgage and home equity products to members and prospective members within assigned branches
• Building strong relationships with branch staff and partners to supporting member needs and driving internal referrals
• Pricing, structuring, and disclosing loans accurately and in compliance with regulatory requirements
• Meeting or exceeding individual production and service goals
• Delivering an exceptional member experience by communicating proactively, managing expectations, and ensuring timely, high-quality loan closings
• Managing a pipeline of loans, including submitting complete and accurate loan packages and maintaining consistent follow-through
• Maintaining NMLS licensing and staying current on products, systems, and mortgage industry trends and competition
• Participating in required meetings, trainings, and Community Homeownership initiatives
• Supporting branch and team operations by participating in huddles, educating staff, covering queues as needed, and maintaining regular branch presence
• Contributing to continuous improvement by identifying opportunities to enhancing processes, tools, and member experience

What you bring to the team:

• At least three (3) years of demonstrated mortgage loan origination experience, including familiarity with FHA/VA requirements
• College degree in business or closely related field is preferred (related experience may be substituted, year for year, for academic achievement)

Bonus Points if you have:

• Experience with condos, jumbo loans, and manufactured homes

Competitive pay: $30.47 - $ 45.70 hourly + commission, dependent on relevant qualifications, plus an annual discretionary incentive plan and benefits package.

The target starting pay for this position is $30.47 - $38.08 hourly, typically within the first half of the range.

Actual offers will be based on individual qualifications relevant to the role and will not take an applicant’s pay history into account. The range above allows our employees room for growth through annual merit and other pay increase during their tenure in the position.

Where you’ll work

This role operates out of WSECU branches in the Spokane and/or Yakima areas. Please check our Branch Locations to find which are closest to you. Additionally, there are some expected days at our HQ location.

When you’d work

Monday - Friday 8:30am – 5:30 pm, full-time minimum 40 hours per week, with scheduling flexibility required to meet the needs of this non-exempt position.

Here are a few benefits and perks we offer:

• Medical, Dental, Vision, and Life Insurance with Premium options covered by WSECU
• Full-Time Regular employees accrue general leave and sick leave, on a monthly basis
• Part-Time employees accrue general leave, on a monthly basis
• 11 Paid Holidays
• Employer paid Long Term Disability & Long-Term Care plan for Full-Time employees
• Employer paid Long Term Care plan for Part-Time employees
• 401(K) with 8.5% Contribution by WSECU to begin 1st quarter after 1 year of service
• Paid Volunteer Leave
• Tuition Assistance
• Employee Assistance Program & Employee Discounts

And, you get to work with some awesome people! WSECU was named to the Forbes Best-In-State Credit Union list in 2026, making us the only credit union in Washington to earn this recognition six years in a row!

We champion our employees’ unique differences because we believe diversity is critical to the success of our members and the communities we serve.

We’re proud to provide a workplace based on equality and do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local law.

Accommodations are available for applicants with disabilities.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 360-754-2118 or email us for assistance.