Loan Officer Associate

Lennar Mortgage; Tampa (FL); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid Parental Leave

Job summary

Lennar Mortgage in Tampa, Florida is seeking a Loan Officer Associate. This role offers hands-on training and educational opportunities in the mortgage industry, helping prepare you to become a Loan Officer.

The ideal candidate will actively participate in formal training programs and focus on developing relationships with clients through excellent customer service. Up to three weeks of paid vacation annually, along with various health benefits, enhance the appeal of this position.

Qualifications

• High school diploma or equivalent required.
• BA or BS degree preferred.
• Mortgage or banking experience is a plus.

Responsibilities

• Participate in formal training programs provided by the company.
• Maintain up-to-date knowledge of RESPA through continuing education.
• Assist with customer relations to develop strong connections.

Skills

Customer satisfaction

Attention to detail

Organizational abilities

Communication skills

Education

High school diploma or equivalent

BA or BS preferred

Tools

Microsoft Office Suite

Job description

Overview

Loan Officer Associate

Lennar is one of the nation’s leading homebuilders, dedicated to making an impact and creating an extraordinary experience for Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live, and fostering a culture of opportunity and growth for Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.

Job Description

A Career that Empowers You to Build Your Future

The Loan Officer Associate assists Loan Officers while developing skills and knowledge to become a Loan Officer in the future. The Loan Officer Associate will complete various online and classroom educational sessions while receiving operational and hands-on training by assisting the Loan Officer and Division Managers.

Your Responsibilities On The Team

• Learning Development: Participate in formal training programs provided by the company. These programs cover various aspects of lending, including understanding different types of loans, assessing creditworthiness, and navigating the loan approval process. Train with manager on mortgage rate sheets to learn to accurately price and lock loans. Review various daily/weekly/monthly reports to learn the overall mortgage process from application to closing.
• Continuous Education and Licensure: Successfully complete testing for mortgage licensing and appropriate state licensing as needed. Maintain up-to-date knowledge of RESPA through continuing education courses.
• Support and Coordination: Update the loan application with any missing data. Maintain notes within the Loan Origination System to ensure complete exchange of information. Occasionally provide initial setup of the file.
• Business Development and Customer Relations: Participate in builder and realtor functions to develop and maintain relationships. Work with Division Manager and Loan Officers on local marketing campaigns.
• Customer-Centric Approach: Ensure that borrowers can easily reach out through various channels (phone, email, chat) and receive prompt responses. Act as a primary contact between borrowers and their Loan Officers, schedule and conduct meetings as needed to discuss follow-up issues or items that need to be addressed.
• Collaboration and Flexibility: Assist processors and closers in procuring loan documents from borrowers and other entities as needed. Engage and assist internal associates through various channels (phone, email, chat) and receive a prompt response. Flexible schedule, including weekends and evenings as needed.

Your Toolbox

• High school diploma or equivalent
• BA or BS preferred
• Mortgage or banking experience (preferred)
• Experience in articulating product or service features, benefits, and value
• A genuine passion for going above and beyond to ensure customer satisfaction
• Exceptional organizational abilities, keen attention to detail, and the ability to manage multiple priorities
• Proficient in using standard office software (e.g., Microsoft Office Suite)
• Valid driver’s license and reliable transportation

Physical & Office/Site Presence Requirements

Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds. Job may require occasional operation of construction equipment. Finger dexterity may be required to operate a computer keyboard and calculator.

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.

During the course of your employment, you may be required to use, download, or access certain Company-approved tools, programs, applications, or systems. These resources may include, but are not limited to, applications designed for customer engagement, operational efficiency, data analysis, Artificial Intelligence (AI) tools, and other business functions.

Equal Opportunity

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage. Our 401(k) Retirement Plan, with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance. From the moment of hire, they can enjoy up to three weeks of vacation annually, along with generous Holiday, Sick Leave, and Personal Day policies. We also offer a New Hire Referral Bonus Program, substantial Home Purchase Discounts, and opportunities such as the Everyone’s Included Day. Visit LennarTotalRewards.com to view our suite of benefits.

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Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

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