Loan Officer Associate

Lennar USA; Fayetteville (AR); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player in homebuilding is seeking a Loan Officer Associate to join their dynamic team. This role offers a unique opportunity to learn and develop skills in the mortgage industry while providing exceptional service to clients. You will participate in training programs, assist Loan Officers, and engage in business development activities. With a strong emphasis on customer satisfaction and collaboration, this position allows you to grow within a supportive environment that values your contributions. If you are passionate about helping others and eager to build a successful career, this opportunity is perfect for you.

Benefits

Health Insurance

401(k) Retirement Plan

Paid Parental Leave

Education Assistance Program

Adoption Assistance

Vacation Days

Holiday Leave

Sick Leave

Personal Days

Home Purchase Discounts

Qualifications

• High school diploma required; BA/BS preferred.
• Mortgage or banking experience is a plus.
• Proficient in standard office software.

Responsibilities

• Participate in training programs covering lending aspects.
• Maintain loan applications and assist Loan Officers.
• Ensure customer inquiries are promptly addressed.

Skills

Customer Satisfaction

Organizational Skills

Attention to Detail

Communication Skills

Time Management

Education

High School Diploma

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

Loan Officer Associate in Fayetteville, AR at Lennar

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States.

Join a Company that Empowers you to Build your Future

The Loan Officer Associate assists Loan Officers while developing skills and knowledge to become a Loan Officer in the future. The Loan Officer Associate will complete various on-line and classroom educational sessions while receiving operational and hands-on training by assisting the Loan Officer and Division Managers.

Job Description

Loan Officer Associate

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States.

Join a Company that Empowers you to Build your Future

The Loan Officer Associate assists Loan Officers while developing skills and knowledge to become a Loan Officer in the future. The Loan Officer Associate will complete various on-line and classroom educational sessions while receiving operational and hands-on training by assisting the Loan Officer and Division Managers.

Your Responsibilities on the Team

• Learning Development: Participate in formal training programs provided by the company. These programs cover various aspects of lending, including understanding different types of loans, assessing creditworthiness, and navigating the loan approval process. Train with manager on mortgage rate sheets in order to learn to accurately price and lock loans. Review various daily/weekly/monthly reports to learn the overall mortgage process from application to closing.
• Continuous Education and Licensure: Successfully complete testing for mortgage licensing and appropriate state licensing as needed. Maintain up-to-date knowledge of RESPA through continuing education courses.
• Support and Coordination: Update the loan application with any missing data. Maintain notes within the Loan Origination System to ensure complete exchange of information. Occasionally provide initial set up of the file.
• Business Development and Customer Relations: Participate in builder and realtor functions to develop and maintain relationships. Work with Division Manager and Loan Officers on local marketing campaigns.
• Customer-Centric Approach: Ensure that borrowers can easily reach out through various channels (phone, email, chat) and receive prompt responses. Act as a primary contact between our borrowers and their Loan Officers, schedule and conduct meetings as needed, to discuss any follow-up issues or items that need to be addressed.
• Collaboration and Flexibility: Assist processors and closers in procuring loan documents from borrowers and other entities as needed. Engage and assist internal associates through various channels (phone, email, chat) and receive a prompt response. Flexible schedule, including weekends and evenings as needed.

Requirements

• High school diploma or equivalent
• BA or BS preferred
• Mortgage or banking experience (preferred)
• Experience in articulating product or service features, benefits, and value
• A genuine passion for going above and beyond to ensure customer satisfaction
• Exceptional organizational abilities, keen attention to detail, and the ability to manage multiple priorities.
• Proficient in using standard office software (e.g., Microsoft Office Suite)
• Valid driver’s license and reliable transportation

Physical & Office/Site Presence Requirements:

Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. Finger dexterity may be required to operate a computer keyboard and calculator.

Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.