Loan Officer Assistant - LP1

Union Home Mortgage; East Lansing (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Union Home Mortgage Corp. in East Lansing, MI is seeking a Loan Officer Assistant to manage communications, collect initial loan information, and guide customers through the loan process in a fast-paced environment.

You will support the Managing Loan Officer, review borrower documentation, and coordinate with title companies and realtors to move files toward contract.

Qualifications

• 1+ years in a basic Loan Officer Assistant role.
• Experience using Encompass LOS and MS Office is preferred.
• Ability to collect and review borrower information accurately.

Responsibilities

• Provide WoW service to clients from initial contact through contract.
• Lead follow up and document review to ensure file completeness.
• Coordinate with title company and realtor contacts; maintain loan file status.

Skills

Structured & detail-oriented

Strong communication & judgment

Education

Loan Officer Assistant experience

Tools

Encompass LOS

MS Office

Job description

Job DetailsJob Location: East Lansing, MI 48823Job Category: SalesResponsible for managing communications, taking initial loan applications, support and guidance to customers throughout the loan process, and supporting the managing loan officer from contact to contract as necessary in a fast-paced environment.

At UHM, we understand diversity comes in many different forms. It’s our commitment to improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background,can grow and excel. We valuediversity, educate onequity, and createinclusive partner opportunitiesto ensure that you know#UBelongAtUHM!

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

TOP 3 Job Duties:

• Provide WoW service to all clients from initial contact through the contract received
• Lead Follow Up
• Document review
• Collect client basic information, either over the phone or initiate through myUHM app.
• Request and review all necessary borrower documentation.
• Full review of all borrower documentation and follows up on additional information needed
• Maintains regular contact with the Managing Loan Officer on the status of all active files
• Attends weekly huddle with LOA Team Leader and all sales huddles
• Initiates contact with new leads and realtors and asks for an appointment to meet with the Managing Loan Officer
• PullInitial credit and provide a list of required documents for pre-approval appointment and collect such documentation for the file.
• Add contract details to the loan file when the contract is received, including completing file contacts with the title company and realtor contact details
• Manage Lead trackerwith communication for Team Meetings
• Double-check guidelines when needed with the UW helpdesk
• Actsas liaison between borrower and
  otherthirdparties such as realtor, and title company in communication

Qualifications

EDUCATION AND/OR EXPERIENCE

• 1+ years in a basic Loan Officer Assistant role

SKILLS

• Be structured, detailed and accurate in his/her approach to tasks
• Knowledgeofthe EncompassLOSandMS office suite
• Abilitytoidentify and resolve clientissueswith good judgment.

Thisemployer participates in E-Verify. If hired, the employer will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Union Home Mortgage Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.