Loan Officer Assistant

Panorama Mortgage Group Llc; Las Vegas (NV); On-site; USD 40,000 - 56,000; Full time

Job summary

Panorama Mortgage Group is seeking a Loan Officer Assistant in a support role to facilitate smooth loan closings. You will liaise between the Loan Officer, borrowers, and operations, ensuring timely communication and accurate documentation throughout the processing cycle.

The role emphasizes organization, multitasking, and customer service excellence, with responsibilities ranging from collecting required documents to VOE ordering and filing readiness.

Qualifications

• High school diploma or equivalent preferred with at least two years of mortgage lending experience.
• Ability to manage multiple priorities with strong attention to detail and organization.
• Demonstrated urgency and responsiveness in customer interactions.
• Patience and professionalism when dealing with internal and external customers.
• Proficiency with data entry, PDF software, Microsoft Word, and Excel.
• Strong verbal and written communication skills; basic math.
• Ethical with commitment to company values.

Responsibilities

• Assist Loan Officer as needed (minus licensed activity).
• Help collect missing documentation for loan files from borrowers.
• Work with Processor to clear Loan Officer conditions.
• Update Loan Officer on status of conditions and copy them on correspondence.
• Order verification of employment (VOE).
• Stack files for processing.
• Manage client and referral partner databases.
• Handle basic office tasks: phones, schedules, copies.

Skills

Multitasking

Detail orientation

Organization

Customer service

Urgency/Responsiveness

Education

High school diploma or equivalent

Tools

PDF software

Microsoft Word

Excel

Job description

Description

Position Overview:

The Loan Officer Assistant’s primary role is to act as a liaison between the Loan Officer, borrowers, and operation departments. Assist with ensuring clear communication for a smooth closing transaction.

Key Responsibilities:

• Assist Loan Officer as needed (minus any licensed activity)
• Assist in collection missing documentation for completion of loan file from borrowers.
• Work with the Processor to collect documentation to clear Loan Officer conditions.
• Update the Loan Officer on status of conditions and copy Loan Officer on correspondence and requests for documentation.
• Ordering verification of employment (VOE)
• Stack file for processing.
• Manage client and referral partner databases.
• Perform basic office functions including taking phone calls, scheduling meetings, making copies.
• Able to comply with the policies and procedures outlined in the Company Handbook
• Perform other duties as assigned.

Requirements

Education/Experience:

• High school diploma or equivalent is preferred, along with at least two years of experience in Mortgage lending or related field.
• Ability to manage multiple priorities, strong detail orientation and highly organized.
• Works with a strong sense of urgency and responsiveness.
• Passionate about delivering excellence in customer service.
• Demonstrated patience and professionalism when interacting with both internal and external customers.
• Proficiency with data entry, PDF software programs, Microsoft Word, and Excel required.
• Strong verbal and written communication skills. Basic math skills.
• Ethical, with a commitment to company values.

Travel:

• NA

Language:

• Fluency in English language (written, oral, spoken); fluency in a second language desirable.

Compensation:

• PMG will offer a competitive compensation package commensurate with the background and experience of the applicant.

AAP/EEO Statement: Panorama Mortgage Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.