Loan Officer, AACU Home Equity Center

American Airlines; Irving (TX); On-site; USD 48,000 - 66,000; Full time

Job summary

American Airlines is seeking a Loan Specialist for their Federal Credit Union to assist members with loan applications and ensure excellent service. The role requires a high school diploma, and preferred candidates will have experience in mortgage loan origination, along with strong organizational and interpersonal skills. Enjoy benefits like comprehensive health coverage and travel perks!

Benefits

Travel perks to 365 destinations

Comprehensive health benefits from day one

401(k) with employer contributions after one year

Employee Assistance Program

Pet insurance and discounts

Qualifications

• High school diploma or GED required; Bachelor’s preferred.
• 3+ years experience in mortgage loan origination.
• Customer service experience advantageous.

Responsibilities

• Assist members in completing Home Equity applications.
• Negotiate loan terms according to Credit Union policies.
• Provide excellent member service and maintain clear communication.

Skills

Microsoft Office proficiency

Knowledge of loan programs

Strong math skills

Organizational skills

Professional interaction skills

Ability to work independently

Education

High school diploma or GED

Bachelor’s Degree or equivalent experience

Tools

MeridianLink

Job description

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Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise, and become the best version of yourself. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learn new skills, and advance your career while enjoying your personal life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This role is within the American Airlines Federal Credit Union. It is responsible for qualifying members to determine the appropriate loan program, completing loan applications, and keeping members informed of their loan status.

What you'll do

• Assist members in completing online Home Equity applications using MeridianLink, provide disclosures, and obtain support documents
• Negotiate loan terms and conditions in accordance with Credit Union policies
• Set up loans, review documents, and gather necessary information
• Order related services and process loans
• Perform income analysis, including complex tax returns for corporations, partnerships, and S-corporations
• Refer loans to underwriters
• Serve as the primary contact from application to close, ensuring clear communication
• Provide excellent member service
• Coordinate with other departments to meet Credit Union goals
• Collaborate with team members to resolve application and loan process issues
• Stay updated on state regulations, especially regarding real property lending
• Continuously improve processes and service quality
• Perform other duties as assigned
• Ensure the security and confidentiality of all account information and compliance with applicable laws, including the Bank Secrecy Act

All you'll need for success

Minimum Qualifications

• High school diploma or GED

Preferred Qualifications

• Bachelor’s Degree or equivalent experience
• Three or more years of mortgage loan origination and processing experience
• Experience in customer service industry

Skills, Licenses, and Certifications

• Proficiency in Microsoft Office applications
• Ability to learn MeridianLink and other software
• Knowledge of loan programs and documentation
• Understanding of Credit Union interdepartmental relations
• Ability to work in a fast-paced environment and handle multiple tasks
• Strong math skills and accuracy
• Professional interaction skills
• Ability to work independently with discretion
• Strong organizational skills and attention to detail
• Ability to prioritize and meet deadlines
• Flexibility to work additional hours and travel as needed
• Physical ability to sit for extended periods
• Ability to pass compliance checks

What you'll get

Enjoy the benefits of working with American Airlines:

• Travel perks to 365 destinations
• Comprehensive health benefits from day one
• Wellness programs and resources
• 401(k) plan with employer contributions after one year
• Additional benefits like Employee Assistance Program, pet insurance, and discounts

Feel free to be yourself at American

We value inclusion and diversity through our Employee Business Resource Groups, connecting team members to our communities and customers. Join us to feel pride and satisfaction in contributing to the world’s largest airline. Feel free to be yourself at American.