Loan Officer

Advia Credit Union; Niles (IL); On-site; Full time

Job summary

Advia Credit Union is seeking a Loan Officer to proactively identify financial solutions for members. This full-time role offers a starting salary of $21.55 per hour with the potential for uncapped incentives, along with benefits like 401k, paid holidays, and a wellness program. Candidates should possess strong interpersonal skills and may qualify for a bilingual premium.

Benefits

401k

Paid Holidays

Paid Time Off

Paid Volunteer Hours

Wellness Program

Qualifications

• Experience in environments with individual and team goals preferred.
• Strong interpersonal skills are essential.
• Proficiency in Spanish is required for bilingual premium.

Responsibilities

• Interview members to identify financial needs and cross-sell services.
• Counsel members on money management and lending options.
• Build and maintain a book of business for member relationships.

Skills

Interpersonal skills

Customer service

Financial counseling

Job description

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Description

Employment Type: Full-Time, On-site

This Loan Officer (known at Advia Credit Union as a Financial Solutions Specialist) position starts at $21.55 per hour with an uncapped incentive opportunity based off individual performance. We also offer the following benefits for all employees: 401k, Paid Holidays, Paid Time Off, Paid Volunteer Hours, and an Advia Sponsored Wellness Program.

Advia offers a bilingual premium for this role. This premium acknowledges and compensates bilingual employees who regularly use their language skills to assist our members. Proficiency testing is required, with a specific need for Spanish language proficiency.

What You Should Know About The Role

The most essential function of this position is to proactively identify financial solutions for our members by Interacting with customers both in person and through proactive phone calls. You will leverage products and services that can save them money and time, earn them money, add convenience and/or give the member peace of mind. This is accomplished by providing outstanding service to both internal and external members as defined by living and demonstrating the core values of the credit union; Act with Integrity, Drive Progress, Build & Strengthen Relationships and Keep People at the Core.

What To Know About Advia

Advia is a fast-growing Credit Union. We are in the top 3% of credit unions in the United States and serve almost 200,000 members with assets over $3 Billion. We are deeply rooted in the communities we serve and have a passion for placing our members needs above all else. Our culture can only be described as “work hard, play hard.”

Why You Should Work For Us

Loan Officers enjoy the ability to earn more than your base pay through our weekly incentive program.

As a team member of Advia, you can expect regular and constructive guidance, development opportunities, great benefits including affordable medical/dental/vision insurance, 401k match, and generous PTO. You will also enjoy paid holidays and every Sunday off. You will work with a dedicated team and engaged leaders.

We are committed to Equal Employment Opportunity and are a proud Veteran & Military Friendly Employer. We would encourage you to come live the Advia life!

What you can expect to do as a Loan Officer:

• Interview existing and potential members in person and by phone and explains specific services, products, and policies. Identify members’ needs and cross-sell Credit Union services and products actively in an appropriate, professional manner, meeting Credit Union standards. This includes outbound call expectations pertaining to CRM and other call list leads.
• Counsel members regarding money management and financial matters. Including communicating loan denials, explaining decisions, and providing direction for future consideration.
• Perform timely and accurate lending functions and offer lending solutions of all varieties including HELOC and Business Lending.
• Build and maintain a book of business to help improve present, past, and future member relationships. Proactively build and manage a pipeline that drives progress for the benefit of the members financial well-being.
• Perform new account functions, explain various account and ownership options, and obtain the required information and documentation.
• Cross-sell electronic services and assist members in setting up electronic services enrollment and understanding the e-statement process.
• Ensure that the Credit Union’s quality and professional reputation is projected and maintained. Stays informed regarding policy and procedure updates as well as local and national banking and lending trends.
  
  

What You Will Need

Experience working in an environment with individual and team goals preferred.

Strong interpersonal skills. Courtesy and tact are essential elements of the job. Work involves personal contact with members and others inside and outside the organization.

Want to see more?

Check us out on our social media for an inside look at what the #advialife is all about.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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