Loan Documentation Specialist — Precise & Customer-Focused

Citizensfirstbank; Northern (KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive wage

Year-end bonus

Profit sharing CD contribution

3% 401k contribution

Comprehensive benefits

Job summary

Citizens First Bank is seeking a Loan Document Specialist to join our Viroqua branch on a full-time basis. The role focuses on reviewing loan files for compliance with bank policies and regulations, ensuring accurate data, and supporting customers and internal teams.

You will assist with document processing, imaging, and due diligence while staying current with bank procedures and regulatory requirements. The position emphasizes teamwork and cross-training for coverage.

Qualifications

• High school diploma or GED.
• At least 1 year accounting, customer service, or admin support experience.
• Strong communication skills; ability to maintain confidentiality; problem solving.

Responsibilities

• Review loan files for compliance with bank policies and regs.
• Verify data accuracy and note exceptions to policy.
• Prepare and file loan documents; coordinate imaging and filing.
• Assist customers with loan questions and payments.
• Maintain up-to-date knowledge of bank policies and regulations.
• Cross-train teammates for back-up support.
• Other duties as assigned.

Skills

Communication skills

Confidentiality

Problem solving

Education

High school diploma or GED

Job description

Citizens First Bank is seeking a Loan Document Specialist to join our Viroqua branch on a full-time basis. The role focuses on reviewing loan files for compliance with bank policies and regulations, ensuring accurate data, and supporting customers and internal teams.

You will assist with document processing, imaging, and due diligence while staying current with bank procedures and regulatory requirements. The position emphasizes teamwork and cross-training for coverage.