Loan Documentation & Quality Assurance Specialist

NBKC Bank; Kansas City (MO); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health plans

401k match

Parental leave

EAP

Wellness perks

Flexible schedule

Sabbaticals

Job summary

nbkc bank in Kansas City, MO is seeking a detail-driven Loan Documentation & Quality Assurance Specialist to ensure every loan is accurate, compliant, and ready for customers and partners. You will review pre- and post-closing documents, perform QA checks for partnerships, and support regulatory compliance while collaborating with commercial and consumer lending teams.

This hybrid role combines in-office and remote work, requiring 5+ years in banking and familiarity with LaserPro, nCino, or

Qualifications

• 5+ years experience in commercial and/or consumer banking.
• Knowledge of loan documentation, compliance regulations, and banking systems.
• Familiarity with HMDA reporting requirements.
• Understanding of UCC filings, CIP requirements, and beneficial ownership regulations.
• Previous experience in loan administration, documentation review, or quality assurance within a financial institution.
• Specific banking system experience in LaserPro, nCino, or Phoenix.

Responsibilities

• Pre-Closing Loan Document Review
• Post-Closing Loan Review
• QA checks for Lending-as-a-Service partnerships to ensure compliance and accuracy
• Pre-closing and final document review for DMI HELOC loans and filing accuracy
• Daily review of interest rate inputs and general ledger/internal DDA balancing
• Monitor and reconcile internal escrow DDA account
• Documentation preparation and regulatory compliance
• Ensure all bank policies and procedures are followed for all duties of the position

Skills

Attention to detail

Organizational skills

Communication

Problem-solving

Education

High school diploma or GED

Tools

LaserPro

nCino

Phoenix

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Loan Documentation & Quality Assurance Specialist

Full Time Employee Non-Officer Kansas City, MO, US

2 days ago Requisition ID: 1570

Loan Documentation & Quality Assurance Specialist

nbkc bank is looking for a detail-driven, quality-focused Loan Documentation & Quality Assurance Specialist to help ensure every loan we touch is accurate, compliant, and ready to empower our customers and partners.

As part of our Loan Administration team, the Loan Documentation Quality Assurance Specialist will play a key role in keeping our lending operations running smoothly, from pre-closing through post-closing. You’ll collaborate with internal teams across commercial and consumer lending, support third-party lending services, and help uphold the regulatory and quality standards that set nbkc apart.

This role is @Flex meaning you’ll enjoy the best of both worlds, working both in the office and at home.

Interested in learning more? Check out the details below!

What You’ll Do

• Pre-Closing Loan Document Review
• Post-Closing Loan Review
• Perform QA checks for Lending-as-a-Service partnerships to ensure compliance and accuracy
• Conduct pre-closing and final document review for DMI HELOC loans and ensure proper filing
• Perform daily review of interest rate inputs and general ledger/internal DDA balancing.
• Monitor and reconcile internal escrow DDA account.
• Documentation Preparation
• Regulatory Compliance
• Ensure all bank policies and procedures are followed for all duties of the position
• High school diploma or GED required
• 5+ years previous experience working in commercial and/or consumer banking
• Strong attention to detail and organizational skills
• Knowledge of loan documentation, compliance regulations, and banking systems
• Familiarity with HMDA reporting requirements
• Ability to manage multiple priorities and meet deadlines
• Excellent communication and problem-solving skills
• Previous experience in loan administration, documentation review, or quality assurance within a financial institution
• Understanding of UCC filings, CIP requirements, and beneficial ownership regulations
• Specific banking system experience in LaserPro, nCino, or Phoenix

Why You’ll Love Working at nbkc

• Multiple comprehensive health plans (HDHP or PPO your choice!)
• 401k with immediate vesting and generous company match
• Paid parental leave
• Access to behavioral health advocates and an Employee Assistance Program (EAP)
• Wellness perks, reimbursement programs, and on-site gym
• Work-life integration with flexible schedules
• Taking 4-week paid sabbaticals for your 10-, 18-, and 25-year anniversaries

nbkc bank is an Equal Opportunity-Affirmative Action Employer – Minority/Female / Disability / Veteran / Gender Identity / Sexual Orientation