Loan Documentation and Processing Intermediate Associate Analyst

Citigroup Inc.; Tampa (FL); On-site; USD 56,000 - 78,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accident, and disability ins.

Wellness programs

Paid time off

Job summary

Citigroup Inc. in Tampa, FL, seeks an experienced professional to manage loan documentation and processing tasks within a complex loan operations environment. The role emphasizes accurate documentation, policy adherence, and risk management to support closing loans efficiently.

The position requires 2–5 years of relevant experience, a bachelor’s degree or equivalent, and familiarity with Loan IQ. This full-time role offers Citi benefits and opportunities for growth within Transaction Services.

Qualifications

• Bachelor's degree or equivalent experience.
• 2–5 years relevant experience.
• Basic knowledge of Business Processes, Systems and Tools used in the Loan Process.
• Demonstrate understanding of Loan Processes, Procedures, Products and Services.
• General awareness of managing, preparing, and reviewing loan documentation.
• Able to identify, mitigate, manage, resolve, and elevate risks and issues.
• Comply with applicable laws, rules, and regulations, and adhering to Policies.

Responsibilities

• Prepare and review loan documentation and support loan process tasks.
• Independently process and close loans within a complex operations environment.
• Apply understanding of industry standards and loan documentation practices.
• Resolve loan-related problems with some independence and policy alignment.
• Prepare reports, present findings to management, and make recommendations.

Skills

Loan Documentation

Risk awareness

Compliance

Data interpretation

Communication

Education

Bachelor's degree or equivalent

Tools

Loan IQ

Job description

Responsibilities:

• This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process
• Activities will include independently processing and closing loans within a complex loan operations environment.
• Integrates a solid understanding of industry and business standards and practices of loan documentation processes
• Deals with most loan-related problems independently and has some latitude to resolve complex issues, where expertise is required to interpret against policies, guidelines, or processes
• Applies judgment when interpreting data, preparing reports, and presents findings to management
• Make resolution recommendations based on identified trends and facts
• Designs and analyzes complex reports often related, but not limited to loan documentation processes to satisfy management requirements and support/control activities
• Participates in and supports the implementation of projects and process improvement initiatives
• Interprets data and makes recommendations for the launch of new products/services and upgraded platforms that loan documentation/processing functions
• Demonstrates a understanding of the loan documentation processes to identify policy gaps and formulate policies to support the streamlining of related work processes.
• Minimizes risk to the bank through a solid understanding of procedural requirements - provides solutions to reduce errors, to adhere to audit and control policies. Serves as a checker for systematic transactions as a last line of defense.
• Timely escalation and resolution of all inquiries and issues related to loan documentation.
• Applies a solid understanding of how the team and area integrate with others in accomplishing the objectives of the sub-unit
• Provides informal guidance and/or on-the-job-training to new team members
• Works closely with own team and internal stakeholders in order to meet client needs
• Has direct interaction with external customers to disseminate or explain information
• Individuals who are emerging as an expert in a specific skill set, business area or product, but who remain focused primarily on daily execution
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct business practices, escalating, managing and reporting control issues with transparency.

Qualifications:

• 2 - 5 years relevant experience
• Basic knowledge of Business Processes, Systems and Tools used in the Loan Process
• Demonstrate understanding of Loan Processes, Procedures, Products and Services
• General awareness of managing, preparing, and reviewing loan documentation
• Able to identify, mitigate, manage, resolve, and elevate risks and issues
• Reasonable awareness of risk types, policies and control measures and processes
• Comply with applicable laws, rules, and regulations, and adhering to Policies

Education:

• Bachelor's/University degree or equivalent experience

Loan IQ experience is preferred.

Job Family Group:

Operations - Transaction Services

Job Family:

Loan Documentation and Processing

Time Type:

Full time

Primary Location:

Tampa Florida United States

Primary Location Full Time Salary Range:

$56,020.00 - $78,180.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Oct 01, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.