Loan Coordinator - Springfield, MO

First Residential Independent Mortgage; Springfield (MO); On-site; USD 50,000 - 80,000; Full time

Job summary

First Residential Independent Mortgage in Springfield, Missouri, seeks a Loan Coordinator to guide loans from contract to close with care and integrity. You will organize documents, review credit, gather what’s needed, and ensure files are ready for underwriting and closing.

The position includes a base salary plus commission, with first-year earnings projected from $50,000 to $80,000. Top earners can exceed this through performance incentives. Training is provided to develop your career.

Qualifications

• Strong time management and prioritization to meet deadlines.
• Excellent communication with borrowers and teammates.
• Calm under pressure with high resilience.
• Detail-oriented with focus on accuracy.

Responsibilities

• Communicate with borrowers, loan officers, and teammates; keep everyone informed.
• Own loans, meet deadlines, ensure every detail is handled with care.
• Review and organize documents for underwriting and closing.
• Analyze credit, income, and assets per guidelines; maintain quality and integrity.
• Attend training to stay updated on guidelines and loan programs.
• Support team and collaborate to foster a strong department culture.

Skills

Time management

Customer service

Relationship building

Resilience under pressure

Attention to detail

Fast-paced adaptability

Job description

Whether you come from a background in sales, business development, customer service, or hospitality, you can be successful in our role. We don’t require a specific degree or experience, but we’re looking for translatable skills and relevant expertise. We will provide you with the training and development opportunities needed to build a career here!

About The Role:

As a Loan Coordinator, you’ll guide the loan process from the time they’re under contract through closing with care, passion, and integrity. Your role involves organizing loan details, reviewing credit documents, gathering what’s needed for completion, ensuring files are ready for underwriting, and submitting everything for closing—all while delivering exceptional results.

With a base salary and commission setup, you're looking at $50,000 to $80,000 in your first year. But here's where it gets exciting - our top earners are hitting beyond this, thanks to performance incentives that can propel your earnings higher.

Here’s a snapshot of what you’d be doing:

• Communicating effectively with borrowers, loan officers, and teammates, responding quickly to questions, and keeping everyone in the loop.
• Taking ownership of loans, meeting deadlines, and ensuring every detail is handled with care.
• Requesting, reviewing, and organizing documents to make sure everything is accurate and ready for approval.
• Analyzing credit, income, and assets while following company and industry guidelines, always keeping quality and integrity in focus.
• Attending training sessions to stay on top of company guidelines and loan programs, continuously learning and growing.
• Pitching in wherever needed (excluding licensed tasks) and helping foster a supportive and collaborative team culture.

About You:

• Top-Notch Time Management Skills: You're a pro at keeping your day running smoothly, expertly prioritizing responsibilities to get things done efficiently and effectively.
• Building Real Connections: Your strength is forming meaningful relationships with teammates and borrowers alike, delivering standout customer service that feels personal and professional every step of the way.
• Keeping Cool Under Pressure: You remain calm and effective in high-pressure situations, demonstrating resilience and grit.
• Detail-Oriented Excellence: Your attention to detail ensures nothing slips through the cracks. You take pride in making sure every piece of your work is thorough and accurate.
• Thriving in a Fast-Paced World: You don’t just survive in high-energy, results-driven environments—you excel. You’re ready to meet challenges head-on and deliver results that matter.

About Us:

We started First Residential Independent Mortgage to make homebuying more authentic. Your heart and dedication will help us get there. First Residential is part of the Veterans United family of companies (with a combined $23 billion+ in closed loan volume in 2020). Fueled by VU’s mortgage experience yet specialized in conventional and FHA Loans, First Residential's the perfect place to launch your career. Our success is measured in living our values every day: Be Passionate and Have Fun, Deliver Results with Integrity and Enhance Lives Every Day. We always strive to provide friendly service to homebuyers and their families. And we always seek to lift up people and communities across the country.

We’re so glad you’re here checking out this opportunity! If this role gets you excited but you’re worried you don’t check every box – don't sweat it. We’re more interested in what you can bring to the team than a perfect checklist. If you’re passionate, driven, and ready to make a difference, we’d love to hear from you. Come as you are, and together we’ll create something amazing.

Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.