Loan Coordinator

Groundworks New Mexico; Albuquerque (NM); On-site; USD 40,000 - 55,000; Full time

Job summary

Groundworks New Mexico is seeking a dedicated professional to support small businesses in Albuquerque, New Mexico. The role involves coordinating complex processes, managing documentation, and ensuring exceptional service. Candidates should have 2-3 years of relevant experience in lending or financial services and possess strong organizational skills.

Preferred qualifications include familiarity with lending software and a commitment to serving diverse communities. An associate degree is preferred, but equivalent experience will be considered.

Qualifications

• 2–3 years of experience in lending, banking, financial services, or administrative operations.
• Experience in loan servicing operations preferred.
• Commitment to serving diverse communities.

Responsibilities

• Coordinate processes and manage complex documentation.
• Ensure exceptional client service and support for small businesses.

Skills

Organizational skills

Attention to detail

Problem-solving mindset

Client service

Education

Associate degree in relevant field

Tools

Lending software

Credit reporting software

Job description

Responsibilities

• Be highly organized, detail‑oriented, and passionate about helping small businesses succeed.
• Enjoy coordinating processes, managing complex documentation, and ensuring exceptional client service.
• Bring 2–3 years of experience in lending, banking, financial services, or administrative operations.
• Demonstrate strong organizational skills with exceptional attention to detail and accuracy.

Additional Areas of Responsibility

• Have familiarity with loan servicing operations and credit reporting or lending software (preferred).
• Possess a collaborative, problem‑solving mindset and a commitment to serving diverse communities.
• Share WESST's values of Opportunity, Collaboration, Community, Innovation, and Accountability.

Other Information/Requirements

Education Requirements: Associate degree preferred; equivalent combinations of education and experience in lending, banking, financial services, administrative operations, or related fields will be considered.