Loan Assistant Paris, KY and Lexington, KY

Woodfordcountyinfo; Paris (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

A regional financial services provider is seeking a Loan Assistant in Paris, KY. The role involves taking incoming calls and assisting walk-in customers to ensure they receive the highest level of service. Ideal candidates will have strong customer service skills and a desire to gain expertise in the financial industry. This position offers the opportunity to work closely with loan officers while helping customers feel more confident in their financial decisions.

Qualifications

• Strong customer service skills.
• Ability to handle customer inquiries effectively.
• Desire to gain financial expertise.

Responsibilities

• Take incoming calls from customers.
• Assist walk-in customers with their needs.
• Work with loan officers to provide excellent service.

Job description

Loan Assistant Paris, KY and Lexington, KY

The Loan Assistant role is an integral part of our lending team that takes incoming calls from our customers, works with walk in customers to address their needs, while also works hand in hand with our loan officers to ensure our borrowers have top notch customer service.

We are looking for candidates who wish to gain financial expertise while growing professionally. Our Loan Assistants work with our borrowers to meet their needs, which includes a broad range of needs including answering questions about their account balances and taking payments, to guiding them to the appropriate resources. The goal remains consistent for all interactions: help customers feel more confident, make clearer decisions, and achieve their own dreams.