Loan Assistant I

Guaranty Bank & Trust; Paris (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) and Profit-Sharing

Paid Time Off (PTO)

Job summary

Guaranty Bank & Trust is seeking a Commercial Loan Administrative Assistant to manage clerical duties relating to loan functions. The ideal candidate will represent the bank professionally, assist customers with loan applications and payments, and maintain compliance with regulations.

This role requires strong time management, organizational skills, and a proficiency in Microsoft Office. Candidates should have a high school diploma and relevant experience in customer service and loan administration.

Qualifications

• High School diploma is required.
• Minimum 2 years of customer service experience.
• Minimum 1 year of loan administrative experience in commercial real estate loans.

Responsibilities

• Represent the Bank in a courteous and professional manner.
• Obtain credit reports and process loan applications.
• Maintain knowledge of banking products to assist customers.

Skills

Customer service

Time management

Organizational skills

Microsoft Office

Adaptability

Education

High School diploma or equivalent

Associate's degree or higher

Job description

About The Role

At Guaranty Bank & Trust, we are passionate about helping others and our communities. We strive to stand out and be different, and our business is growing fast.

Job Duties

The Commercial Loan Administrative Assistant will provide a wide range of clerical and other duties relating to the loan function of the Bank. The responsibilities include:

• Represent the Bank in a courteous and professional manner.
• Obtain credit reports and process credit denials according to regulations.
• Take loan applications, obtain credit reports and process credit denials according to regulations.
• Type memos, letters and reports.
• Greet customers and assist them with routine problems.
• Accept loan payments and deposits.
• Handle incoming telephone calls and mail.
• Obtain the necessary documents and legal papers for loans.
• Call and write letters to past due customers.
• Produce loan documents and renewal loans in an accurate and timely manner.
• May be responsible for servicing loans: payments, payoff quotes and forwards to lenders and/or clients.
• Maintain knowledge of banking products and services to cross‑sell to customers.
• Image documents into electronic filing system.
• Work exception reports.
• Set up meetings, conferences and conference calls.
• Proactively monitor schedules to identify and resolve conflicts and inefficiencies.
• Comply with privacy policies and procedures to maintain customer confidentiality and information protection.
• Comply with all federal, state, and local regulatory rules and regulations governing financial institutions, as well as all company policies and procedures.
• Complete and pass all required regulatory compliance training as assigned.
• Perform any additional duties and tasks assigned by management.

About You

Qualifications & Skills:

• Displays passion, commitment, and drive to deliver an experience that improves our customer’s financial lives.
• Superior time management and organizational skills.
• Ability to learn new technology, adapt to change, demonstrate initiative and a commitment to continuous learning.
• Demonstrate professionalism in speech, demeanor, and dress.
• Be a team player/leader.
• Handle sensitive information with the highest degree of integrity and confidentiality.
• Expert knowledge in Microsoft Office (Word, Excel, PowerPoint and Outlook).

Education, Experience & Licenses

• High School diploma or equivalent (required).
• Associate’s degree or higher (preferred).
• Minimum 2 years of customer service experience (required).
• Minimum 1 year of loan administrative experience in commercial real estate loans (required).
• Preferred: Minimum 2 years of loan administrative experience in commercial real estate loans.

Work Location

Guaranty Bank & Trust, 3250 Lamar Ave, Paris, TX 75460. Must live within 30 minutes of the bank's location.

Physical Demands

The physical demands include sitting, using hands in repetitive motions, speaking, hearing, standing, walking, and lifting or reaching with hands and arms. The employee must operate routine office equipment, perform work on a computer for 6–8 hours per day, and may need to work extended hours or travel off site. Vision requirements include close visual acuity for detailed tasks.

What We Offer

Compensation & Benefits: Starting salary is dependent upon relevant experience and may vary by location. We offer an extensive benefits package including medical, dental, vision, and life insurance; health savings account option; Employee Assistance Program; health rewards program; retirement savings plan with 401(k) and Profit‑Sharing; short and long‑term disability; education and training benefits; and bank product discounts. Paid Time Off (PTO) accrual starts at .0745 per hour worked for part‑time employees, up to 240 hours per year for certain full‑time employees. All full‑time employees receive 6 paid holidays; part‑time employees receive pro-rated holidays. Additional state‑specific holiday pay may apply in Utah and Nevada. For more details, visit our website.

Equal Opportunity Employer

We are an Equal Opportunity Employer and qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No recruiters or unsolicited agency referrals please.