Loan Acquisition Specialist — Growth & Impact Champion

OneMain Financial Group; Fountain (NC); Vor Ort; USD 25.000 - 28.000; Vollzeit

Benefits dieser Stelle

Health and wellbeing package

401(k) matching up to 4%

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Zusammenfassung

OneMain Financial Group is seeking a Loan Sales Specialist to listen to customer needs and provide access to financing for life’s expenses. You will thrive in a competitive environment and contribute to individual and branch success while advancing your career within a dynamic, supportive team.

The role requires a High School Diploma or GED, with preferred experience in Sales, Collections or Customer Service. Bilingual Spanish is a plus.

Qualifikationen

• High School Diploma or GED required or equivalent.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish preferred.

Aufgaben

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and a goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Kenntnisse

Sales experience

Customer service experience

Bilingual - Spanish

Ausbildung

High School Diploma or GED

Jobbeschreibung

OneMain Financial Group is seeking a Loan Sales Specialist to listen to customer needs and provide access to financing for life’s expenses. You will thrive in a competitive environment and contribute to individual and branch success while advancing your career within a dynamic, supportive team.

The role requires a High School Diploma or GED, with preferred experience in Sales, Collections or Customer Service. Bilingual Spanish is a plus.