Loan Acquisition & Solutions Specialist

OneMain Financial Group; Belle Chasse (LA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

11 paid holidays

Volunteer time

Job summary

OneMain Financial Group is hiring a Loan Sales Specialist in Belle Chasse, LA. The role emphasizes customer-centric loan solutions, lifecycle management, and multi-channel engagement in a fast-paced, on-site work environment.

The position rewards achievement with incentives and offers opportunities for professional development within a supportive team, including growth toward leadership roles.

Qualifications

• Experience in sales, collections, or customer service preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Effectively multitask and adapt to dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales

Collections

Customer Service

Education

High School Diploma or GED

Job description

OneMain Financial Group is hiring a Loan Sales Specialist in Belle Chasse, LA. The role emphasizes customer-centric loan solutions, lifecycle management, and multi-channel engagement in a fast-paced, on-site work environment.

The position rewards achievement with incentives and offers opportunities for professional development within a supportive team, including growth toward leadership roles.