Loader/Cart Associate – Pro & Garden Center Expert

Lowe's; Elyria (OH); On-site; USD 19,000 - 22,000; Full time

Job summary

Lowe's in Elyria, OH, is seeking team members for loader roles to assist customers, load merchandise, and support order fulfillment. The positions emphasize safe operation of equipment, accurate staging, and strong customer service in a fast-paced home improvement environment.

Both Pro Desk and Garden Center loading responsibilities are included, with opportunities to engage Pro customers and ensure high-quality, efficient service across store areas. Training on equipment and safety is provided.

Qualifications

• 6 months experience using a computer and basic data entry.
• 6 months experience using common retail technology (smartphones/tablets).
• Ability to obtain required sales licensure or registration as required by law.

Responsibilities

• Customer Service
• Assists customers with locating, selecting, carrying, and loading merchandise while responding promptly to customers and associate questions
• Supports checkout, fulfillment, and customer assistance needs throughout the store
• Pulls, stages, and prepares customer and contractor orders accurately and efficiently
• Use power equipment and store technology safely and effectively to move, stage, and load merchandise
• Maintains in-stock conditions by down stocking and replenishing merchandise as needed
• Supports large order fulfillment while maintaining product quality and accuracy
• Collect carts and help maintain clean, organized, and safe work areas inside the store and parking lot
• Identifies and reports safety hazards, theft, and security concerns to management and/or Asset Protection
• Operates store equipment as needed depending on one specific role and department
• Pro Loader: Serves as a visible extension of the Pro Desk by supporting Pro customer relationships from arrival through order completion
• Pro Loader: Proactively engage Pro customers while assisting with loading, staging, and order fulfillment
• Pro Loader: Remains visible and available to support customers in the Pro loading area
• Garden Center Loader: Assists customers and associates with loading products and completing orders in the Garden Center
• Garden Center Loader: Remains visible and available to support customer needs throughout the Garden Center loading area
• Garden Center Loader: Loads customer vehicles using proper techniques based on order size, weight, and fulfillment needs

Skills

Computer basics

Retail tech

Licensure eligibility

Education

High school diploma or GED

Job description

Lowe's in Elyria, OH, is seeking team members for loader roles to assist customers, load merchandise, and support order fulfillment. The positions emphasize safe operation of equipment, accurate staging, and strong customer service in a fast-paced home improvement environment.

Both Pro Desk and Garden Center loading responsibilities are included, with opportunities to engage Pro customers and ensure high-quality, efficient service across store areas. Training on equipment and safety is provided.