Loader

Rural King; Mount Hope (WV); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company seeks a dedicated individual to assist with loading customer vehicles and maintaining product displays at their location. Applicants should possess strong customer service skills and the ability to lift moderate weights. This role involves a variety of tasks in a fast-paced retail environment, providing a chance to contribute significantly to customer satisfaction.

Qualifications

• Ability to stand/walk for long periods.
• Ability to lift and move up to 50 pounds.
• Proactive and resourceful in a team setting.

Responsibilities

• Load customer vehicles and obtain signatures.
• Stock and maintain product display areas.
• Assist customers with questions and maintain cleanliness.

Skills

Customer Service

Communication

Flexibility

Tools

Forklift

Pallet Jack

Wireless Handheld Unit

Job description

This position allows for multi-tasking on many different projects; however, the primary focus is loading customer vehicles after a purchase. Other duties include stocking shelves and outside areas with product, unloading delivery trucks, retrieving carts from the parking lots, assisting customers with their questions, and maintaining a clean work environment. The ideal candidate will demonstrate excellent customer service skills by consistently exceeding our customers' expectations of retail service.

• Provide excellent customer service by helping load items into a customer's vehicle.
• Obtain signature from customer for load-out ticket.
• Do “load outs” from the store to the customers vehicle.
• Maintain the look of products inside and outside by keeping products leveled off and full.
• Make sure products are priced.
• Ensure the parking lot, corral, and bull pen are cleaned and maintained.
• Restack or level off products when time permits.
• Operate handheld inventory device, forklift, pallet jack, ladder, and other retail equipment.
• Help drive company initiatives, such as Rural King’s Harvest Card Program, Customer C.A.R.E., RK Plus Protection Plan.
• Ability to sit/stand/walk for long periods of time.
• Ability to verbally communicate effectively with customers and co-workers (in-person and via electronic devices).
• Ability to move up to 20 pounds repetitively and 21-50 pounds intermittently.
• May be required to cross train and perform other duties.

SUPERVISORY RESPONSIBILITIES

• None.
• Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
• Ability to work independently without supervision.
• Ability to access and use the in-store computer, scanning system, and wireless handheld unit.

About the company

Rural King Supply is a farm supply store based in Mattoon, Illinois, United States.

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