Loader

Rural King; Columbus (IN); On-site; USD 25,000 - 35,000; Full time

Job summary

Rural King is seeking a Retail Associate to load customer vehicles and ensure a well-stocked environment. The role demands excellent customer service and the ability to multi-task in a fast-paced retail environment. Ideal candidates should be proactive, resourceful, and possess strong communication skills.

Qualifications

• Excellent customer service skills required.
• Ability to lift up to 50 pounds intermittently.
• Ability to work independently without supervision.

Responsibilities

• Load items into customers' vehicles.
• Maintain store appearance and product levels.
• Assist customers with queries.

Skills

Customer Service

Effective Communication

Multi-tasking

Flexibility

Tools

Handheld Inventory Device

Forklift

Pallet Jack

Job description

This position allows for multi-tasking on many different projects; however, the primary focus is loading customer vehicles after a purchase. Other duties include stocking shelves and outside areas with product, unloading delivery trucks, retrieving carts from the parking lots, assisting customers with their questions, and maintaining a clean work environment. The ideal candidate will demonstrate excellent customer service skills by consistently exceeding our customers' expectations of retail service.

• Provide excellent customer service by helping load items into a customer's vehicle.
• Obtain signature from customer for load-out ticket.
• Do “load outs” from the store to the customers vehicle.
• Maintain the look of products inside and outside by keeping products leveled off and full.
• Make sure products are priced.
• Ensure the parking lot, corral, and bull pen are cleaned and maintained.
• Restack or level off products when time permits.
• Operate handheld inventory device, forklift, pallet jack, ladder, and other retail equipment.
• Help drive company initiatives, such as Rural King’s Harvest Card Program, Customer C.A.R.E., RK Plus Protection Plan.
• Ability to sit/stand/walk for long periods of time.
• Ability to verbally communicate effectively with customers and co-workers (in-person and via electronic devices).
• Ability to move up to 20 pounds repetitively and 21-50 pounds intermittently.
• May be required to cross train and perform other duties.

SUPERVISORY RESPONSIBILITIES

• None.
• Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
• Ability to work independently without supervision.
• Ability to access and use the in-store computer, scanning system, and wireless handheld unit.

About the company

Rural King Supply is a farm supply store based in Mattoon, Illinois, United States.

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