Load Planner

Jetro Restaurant Depot; New York (NY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k) Match

Paid Time Off

Six Company Holidays

Tuition Reimbursement

Supplemental Benefits

Comprehensive Benefits

Job summary

Jetro Restaurant Depot is seeking a Load Planner to manage inbound and outbound transportation across the network, ensuring timely, cost-effective product flow. You will track shipments, update systems in real time, and work with operations, buying, carriers and branch teams to resolve delays.

The role emphasizes Excel proficiency, strong communication, attention to detail, and the ability to navigate a high-volume environment while improving delivery performance and cost control.

Qualifications

• Ability to manage multiple priorities in a high-volume environment.
• Strong communication and interpersonal skills, both written and verbal.
• Exceptional attention to detail and organizational skills.
• Proficiency in Microsoft Office, with a strong emphasis on Excel.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.

Responsibilities

• Manage daily inbound and outbound shipments within the TMS, ensuring accurate tracking of ETAs and warehouse arrival dates.
• Maintain and update internal systems with real-time shipment status and transportation data.
• Monitor shipments and proactively communicate delays, failed loads, OS&D issues and cost impacts to leadership.
• Coordinate with carriers, vendors, operations, buying teams and branch locations to resolve delivery issues.
• Support lane pricing by utilizing bidding tools for spot quotes and assisting with RFP processes.
• Negotiate freight rates to support cost control while maintaining service expectations.
• Identify and address systemic issues impacting delivery performance including carrier reliability and scheduling.
• Prioritize workload based on operational impact, shipment urgency and business needs.
• Generate and distribute daily, weekly and monthly transportation reports.
• Maintain consistent communication across departments to ensure alignment on shipment status and issue resolution.

Skills

Multitasking

Communication

Attention to detail

Excel

Analytical thinking

Teamwork

Independence

Education

Bachelor's degree preferred

Tools

TMS systems

Job description

JOB DETAILS

Restaurant Depot is the nation's leading members-only, wholesale cash-and-carry supplier serving independent restaurants, caterers, delis, convenience stores, and other foodservice businesses across 165+ locations in 35 states. Our stores offer bulk quantities of fresh meat, seafood, produce, dairy, frozen foods, grocery items, beverages, paper goods, cleaning supplies, restaurant equipment, and more. Open seven days a week, we are committed to delivering quality products, competitive pricing, and exceptional service to our members.

Job Summary

The Load Planner is responsible for managing inbound & outbound transportation activities to ensure timely, cost-effective product flow across the network. This role supports operational efficiency by tracking shipments, maintaining system accuracy, resolving delays & partnering cross-functionally with operations, buying, carriers & branch teams.

Key Responsibilities

• Manage daily inbound & outbound shipments within the TMS, ensuring accurate tracking of ETAs & estimated warehouse arrival dates
• Maintain & update internal systems with real time shipment status & transportation data
• Monitor shipments & proactively communicate delays, failed loads, OS&D issues & cost impacts to leadership
• Coordinate with carriers, vendors, operations, buying teams & branch locations to resolve delivery issues
• Support lane pricing by utilizing bidding tools for spot quotes & assisting with RFP processes
• Negotiate freight rates to support cost control while maintaining service expectations
• Identify & address systemic issues impacting delivery performance, including carrier reliability, vendor execution & branch scheduling challenges
• Prioritize workload based on operational impact, shipment urgency & business needs
• Generate & distribute daily, weekly & monthly transportation reports
• Maintain consistent communication across departments to ensure alignment on shipment status & issue resolution

Qualifications

• Ability to manage multiple priorities in a high-volume environment
• Strong communication & interpersonal skills, both written & verbal
• Exceptional attention to detail & organizational skills
• Proficiency in Microsoft Office, with a strong emphasis on Excel
• Strong analytical & problem-solving abilities
• Ability to work independently & as part of a team

Preferred Qualifications

• Bachelor's degree preferred
• 1+ year of logistics, transportation or supply chain experience
• Experience working with TMS systems or transportation operations

Work Environment / Expectations

Primarily office-based role supporting transportation & logistics operations. Requires consistent communication with internal teams & external partners in a fast-paced, high-volume environment. Ability to manage shifting priorities & respond to time-sensitive issues is essential.

Benefits & Perks

• Medical, Dental & Vision Insurance Coverage
• 401(k) Retirement Plan with Employer Match
• Paid Time Off (PTO) in accordance with company policy
• Six (6) Paid Company Holidays
• Tuition Reimbursement Program (subject to eligibility & plan guidelines)
• Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs & other optional benefits)
• Competitive & Comprehensive Benefits Package Designed to Support You & Your Family
• All benefits are subject to eligibility requirements & plan terms

Job Ref #: 08f2bad3-3ffc-41cd-9237-b75836a0985d

Date Posted: 2026-10-04