Load Control Agent - Starlux Airlines

lliance Ground International; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid vacation

Medical/dental/vision benefits

401(k) program

Uniforms provided

Job summary

Alliance Ground International (AGI) is seeking a Load Planner Specialist to design and optimize aircraft loading plans, ensuring safe and efficient cargo handling. You will collaborate with ground operations, cargo teams, and flight crews to balance weight distribution and maximize aircraft utilization.

The role requires 2+ years in load planning or related aviation roles, a high school diploma or equivalent, and solid analytical skills.

Qualifications

• High school diploma or equivalent required; aviation or cargo handling certifications are a plus.
• 2+ years of experience in load planning, cargo handling, or related aviation role.
• Strong attention to detail and analytical skills; ability to manage multiple tasks under pressure.

Responsibilities

• Develop and optimize load plans for aircraft to maximize capacity and balance.
• Coordinate with ground operations, cargo and ramp teams for timely loading.
• Ensure accurate documentation and reporting of load plans for each flight; maintain compliance with regulations.

Skills

Attention to detail

Analytical thinking

Multi-tasking

Education

High school diploma or equivalent

Tools

Load planning software

Job description

Job Description:

Do you enjoy working in a fast-paced, safety-obsessed aviation environment?

Position Overview:

The Load Planner Specialist is responsible for creating and optimizing loading plans for aircraft to ensure efficient and safe cargo and baggage handling. This role involves coordinating with various teams, analyzing load data, and ensuring compliance with aviation safety and operational standards.

Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.

Job Responsibilities:

Develop and optimize load plans for aircraft, ensuring maximum capacity utilization and balance. Coordinate with ground operations, cargo, and ramp teams to ensure accurate and timely loading of aircraft. Monitor cargo weight distribution to maintain aircraft safety and compliance with regulatory requirements. Ensure proper documentation and reporting of load plans for each flight. Provide guidance and training to ground handling teams on load planning procedures. Address and resolve any discrepancies or issues related to cargo loading. Maintain up-to-date knowledge of industry regulations, weight and balance requirements, and cargo handling standards.

Safety, Security and Compliance:

All AGI Team members have a responsibility and duty while at work to: Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons. Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures. Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. Fully understand AGI Health & Safety and Security policies. Attend training courses as may be required by AGI.

Qualifications and Skills Education:

High school diploma or equivalent; relevant certifications in aviation or cargo handling preferred. If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.

Experience:

2+ years of experience in load planning, cargo handling, or a related role within the aviation industry.

Skills:

Strong attention to detail, analytical skills, and ability to manage multiple tasks under pressure.

Knowledge:

Familiarity with load planning software, weight and balance calculations, and aviation safety regulations.

Benefits:

AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.

Equal Opportunity and Diversity:

The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

Introduce yourself!

AGI is one of the fastest growing, US-owned, ground handling companies in North America, providing ground, cargo, mail handling, and security services. Founded in 1987, AGI is headquartered in Miami and has more than 12,000 employees spread across 62 airports in the United States and Canada. AGI's portfolio of services includes air cargo, aircraft ground handling, e-commerce, passenger service, and security services. AGI is owned by Audax Croup and Greenbriar Equity Croup, LLC.