LN Concerts, Music Hall Manager - HOB Chicago

Live Nation Entertainment; Chicago (IL); On-site; USD 54,000 - 68,000; Full time

Job summary

An established industry player in live entertainment is seeking a passionate and driven individual to manage operations in a fast-paced environment. This role involves overseeing financial performance, supervising staff, and ensuring compliance with health and safety standards. The company offers a vibrant work culture with exciting perks like free concert tickets and student loan reimbursement. If you're looking to thrive in a dynamic atmosphere and grow your career in the live music sector, this opportunity is perfect for you.

Benefits

Free concert tickets

Dog-friendly offices

Student loan reimbursement

Adoption support

Fertility support

Medical benefits

Vision benefits

Dental benefits

401(k) plan

Paid time off

Qualifications

• 1-3 years of high-volume restaurant/club operations experience.
• State or County Responsible Alcohol Awareness Certification required.

Responsibilities

• Manage financial performance and control costs on labor and F&B.
• Supervise bartenders and manage staff training and evaluations.
• Conduct audits and ensure compliance with health and safety policies.

Skills

Management Skills

Financial Performance Management

Staff Training

Communication Skills

Problem Solving

Education

High School Diploma

College Degree in related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts promotes more than 50,000 events annually for nearly 7,000 artists in 40+ countries. Live Nation Media & Sponsorship creates strategic music marketing programs connecting over 1,200 sponsors with 145 million fans attending Live Nation events each year. For more information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans experience live music. We foster a fun, upbeat work culture with perks like free concert tickets, dog-friendly offices, student loan reimbursement, and adoption/fertility support. We are a certified Great Place to Work and one of People Magazine’s “50 Companies that Care”. We aim to help everyone feel they belong and can thrive in our community. Join us if you’re passionate about live music and eager to grow your career.

WHO ARE YOU?

You are passionate, motivated, driven, entrepreneurial, resourceful, innovative, forward-thinking, and committed. If these qualities describe you, read on!

WHAT THIS ROLE WILL DO

1. Manage financial performance and results, including meeting or exceeding budget expectations
2. Control costs on labor, F&B, liquor, and manage labor costs including overtime
3. Assist in developing monthly and quarterly specials and events
4. Manage staff hours to stay within budget and complete necessary paperwork
5. Supervise bartenders, sharks, portable bars, and cocktail staff daily
6. Assist with monthly inventory and recruitment, training, and management of staff
7. Conduct evaluations, set goals, and propose raises
8. Maintain open communication, hold staff meetings, and monitor staff progress
9. Provide ongoing training, oversee cross-training, and ensure staffing levels
10. Maintain positive staff relations, coordinate training programs, and supervise venue trainers
11. Conduct audits, alcohol awareness classes, and ensure compliance with health, safety, and alcohol policies
12. Oversee operations including service standards, housekeeping, incident reports, and environmental standards
13. Coordinate private and special events, assist with various venue operations, and perform other duties as assigned

WHAT THIS PERSON WILL BRING

Required:

• State or County Responsible Alcohol Awareness Certification or equivalent
• 1-3 years of high-volume restaurant/club operations experience
• 1-2 years of supervisory or management experience
• Proficiency in Microsoft Word, Excel, PowerPoint
• High School Diploma required

Preferred:

• College Degree in related field
• Responsible Alcohol Service certification, T.I.P.S. certification or equivalent

Physical Demands/Working Environment:

• Fast-paced environment with moderate to loud noise
• Ability to lift up to 75 lbs
• Flexible schedule including days, nights, weekends
• Extended standing, bending, and stooping required
• Ability to wear a radio earpiece

BENEFITS & PERKS

Our benefits are based on six pillars: HEALTH, YOURSELF, WEALTH, FAMILY, CAREER, and OTHERS, including medical, vision, dental, mental health, paid time off, 401(k), stock reimbursement, parental programs, career development, volunteer leave, and more.

EQUAL EMPLOYMENT OPPORTUNITY

We support a diverse, inclusive environment where everyone can thrive. We consider applicants regardless of age, race, gender, disability, and other protected categories. We also accommodate applicants with disabilities and those requiring religious accommodations. If you need an accommodation, contact our HR team.

HIRING PRACTICES

Our goal is to find the most qualified candidates efficiently through various recruitment channels. This description provides a general overview and is not exhaustive of all duties and requirements.

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The expected compensation for this position is:

$54,000.00 USD - $68,000.00 USD

Pay is based on factors including market location, qualifications, skills, and experience.