LMS Training Support Specialist (OPS)

Florida; Tallahassee (FL); Presencial; USD 34.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement plan options

Descripción de la vacante

The Agency for Persons with Disabilities in Florida seeks an OPS Training Support Specialist to support training development and LMS operations for TRAIN Florida. You will assist with creating online courses, job aids, and instructor‑led materials, using Articulate 360, Camtasia, and Audiate, while ensuring content accuracy and timely publication.

You will lead LMS user support, manage inquiries, and help providers access course completions and staff rosters, contributing to overall training

Formación

• Two (2) years’ experience providing customer support, IT support or learning management system (LMS) support.
• Experience in Microsoft Office Suite (Excel, Word, Outlook, etc.).
• Experience developing courses using Articulate 360 authoring tools (i.e., Storyline and Rise).
• Experience developing tutorials using Camtasia and Audiate software.

Responsabilidades

• Assist with developing, revising, and maintaining online course content and instructor‑led training materials.
• Organize and present information in a clear, learner‑friendly manner.
• Review and edit instructional content for clarity, accuracy, and grammar.
• Test online course content and identify issues.
• Provide first‑line LMS support for users and manage support requests.

Descripción del empleo

The Agency for Persons with Disabilities in Florida seeks an OPS Training Support Specialist to support training development and LMS operations for TRAIN Florida. You will assist with creating online courses, job aids, and instructor‑led materials, using Articulate 360, Camtasia, and Audiate, while ensuring content accuracy and timely publication.

You will lead LMS user support, manage inquiries, and help providers access course completions and staff rosters, contributing to overall training