LMS Administrator, The Unconventional

The Unconventional (YSG); Huntsville (AL); Remote; USD 70,000 - 100,000; Full time

Job summary

The Unconventional seeks an experienced LMS Administrator to manage our Moodle-based enterprise learning platform supporting multiple programs. You will own configuration, security posture, and day-to-day health, collaborating with developers and help desk to ensure uptime and compliance for government learners.

This role requires coordinating with program teams, implementing course templates, tracking completions, and ensuring accessibility.

Qualifications

• Experience administering Moodle or similar LMS platforms.
• Ability to configure course templates, roles, and enrollment.
• Knowledge of FedRAMP or regulated environments is a plus.
• Strong communication with stakeholders.

Responsibilities

• Administer Moodle site settings, roles, cohorts, and courses.
• Maintain course shells, backups, and resets.
• Configure competency frameworks and learning plans.
• Manage enrollment and access SOPs for correct users.

Skills

Moodle administration

LMS governance

FedRAMP security

SQL basics

Education

Bachelor's degree in IT or related field

Tools

SCORM

xAPI

LTI

Job description

LMS Administrator, The Unconventional - (2599)

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ABOUT THE ORGANIZATION

Yorktown Systems Group, Inc., and its wholly-owned subsidiaries, are a committed team of dedicated former military and civilian professionals who believe in providing ethical and quality services to Government customers. Our leadership team is composed primarily of Veterans who are now serving in a corporate environment rather than in uniform. Our customer's missions become our own and we are committed to working as a team to achieve success. Because of the depth and experiences of our corporate leadership, we can assure all our customers that "we will do what we say we can do" and will focus on our customer's missions rather than corporate goals. Our business model is based on a personal commitment from our leaders to maintain contact with our customers to continually and consistently gauge our performance. Yorktown Systems Group was founded on the idea that providing quality and ethical services with a laser focus on our customer's goals is an effective long-term business model. Our mission, therefore, is to help our customers meet their requirements and goals. The contractor will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. This provision shall not apply to instances in which an employee who has access to the compensation information of other employees or applicants as a part of such employee's essential job functions discloses the compensation of such other employees or applicants to individuals who do not otherwise have access to such information, unless such disclosure is in response to a formal complaint or charge, in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or is consistent with the contractor's legal duty to furnish information. The Unconventional, LLC is a wholly-owned subsidiary of Yorktown Systems Group, Inc.

Job Title

LMS Administrator, The Unconventional

Location

Remote HQ Support - Huntsville, AL 35806 US
Remote TU Support - Joint Base Lewis-McChord, WA 98433 US (Primary)

Job Description

Summary:

The Unconventional (TU) is seeking a highly qualified Learning Management System (LMS) Administrator to provide enterprise-wide support to all TU programs and customers. The LMS Administrator owns the configuration, security posture, and day-to-day health of TU's enterprise learning platform, a FedRAMP Moderate, Moodle-based training ecosystem serving military and government learners across multiple programs. The role sits between the platform and the people who use it. It works with the development contractor on updates and patching, partners with the help desk on escalated user issues, and joins the Director in operational and strategic conversations with customers.

Specific duties may include, but are not limited to:

• Administer site-level settings, roles and capabilities, cohorts, enrollment methods, groups and groupings, and course categories.
• Build and maintain course templates and shells, and manage backup, restore, and course-reset cycles.
• Configure competency frameworks, learning plans, completion tracking, and prerequisite logic.
• Own and keep current the enrollment and access SOP so the right people get the right course, role, and group.

Security, compliance, and currency

• Administer the platform within the system's FedRAMP Moderate authorization, following change control and configuration management procedures.
• Enforce least-privilege access: provision and deprovision accounts, review privileged roles, and audit role assignments on a set schedule.
• Review application-level audit and activity logs, and support the development contractor's ATO maintenance by providing application-level evidence, such as user access reviews, role audits, and configuration records, on request.
• Keep the platform current within the bounds of what is secure and authorized: track upstream releases and security advisories, assess their impact, and recommend upgrade timing.
• Serve as the primary technical point of contact with the development contractor that performs platform updates, patching, and custom development.
• Translate program needs into clear, testable requests; schedule and communicate maintenance windows.
• Verify updates in a test environment before production release and confirm fixes after deployment.

Plugins and integrations

• Evaluate proposed plugins and tools for security, maintenance status, compatibility, and effect on FedRAMP authorization before recommending adoption.
• Advise the development contractor on installing and setting up approved plugins and integrations, including SCORM and xAPI content packages, LTI tools, and single sign-on and identity provider connections, and verify they work as intended.
• Keep an inventory of installed plugins and integrations, with owner, version, and authorization status.

Reporting, certifications, and badges

• Build and maintain standard and custom reports on enrollment, completion, assessment results, and qualification status.
• Deliver report outputs to the registrar and data manager; the data manager owns analysis and interpretation.
• Configure certificates and badge programs, including award criteria and evidence requirements.

Documentation and accessibility

• Maintain configuration records, administrator procedures, user guides, and change logs.
• Check course shells and platform settings against Section 508 accessibility requirements, flagging content issues to the ISD team.

Support and stakeholder engagement

• Provide Tier 2 support behind the help desk, resolving escalated configuration, access, and integration issues.
• Train help-desk staff, instructors, and program staff on platform features and procedures.
• Join the Director in operational and strategic discussions with customers about platform capabilities, requirements, and roadmap.
• Advise the ISD team on what the platform can and cannot do; ISD owns learning design.

Job Requirements

Required Qualifications:

• Bachelor's degree in educational technology, information technology, instructional design, or a related field, or equivalent experience.
• 3+ years administering Moodle or a comparable LMS (e.g., Canvas, Blackboard) at the site level, including roles and permissions, enrollment methods, user groups, and plugin evaluation.
• Working knowledge of SCORM, xAPI, and LTI, and experience with single sign-on.
• Experience operating under formal change control in a regulated environment such as FedRAMP, NIST SP 800-53, DoD, or comparable.
• Demonstrated ability to write clear technical requirements and coordinate releases with an outside developer or vendor.
• Strong written and verbal communication with both technical and non-technical audiences, including customers.

Desired Qualifications:

• Experience supporting military, government, or language training programs.
• Direct Moodle experience, including competency frameworks, badges, and custom or configurable reports.
• Documented LMS administrator training, such as Moodle Academy administration learning paths or Canvas or Blackboard admin training.
• ITIL 4 Foundation or comparable change and release management training.
• IAAP CPACC certification or working knowledge of Section 508 and WCAG 2.x.
• CompTIA Security+ or a comparable security fundamentals credential.
• Experience verifying updates in a test environment and running regression checks after upgrades.
• Basic SQL for report building and data checks.

Clearance: Must be able to obtain and maintain a favorable National Agency Check (NAC) or higher security clearance.

Location: Remote / Continental US business hours

Travel: Some travel may be required

Security Clearance

Eligible for Secret Security Clearance (1)

Travel

Some travel may be required

Job Type

Full-Time

Exemption Type

Exempt

Category

Operations

EEO STATEMENT

Yorktown Systems Group, Inc., and its wholly-owned subsidiaries, are an Equal Opportunity Employer. No employee or applicant for employment is denied equal opportunity because of race, color, sex, national origin, religion, age, disability, marital status, pregnancy, sexual orientation, gender identity, genetic information, any other non-merit-based factor, or other characteristics protected by law. As part of the company's equal employment opportunity policy, Yorktown Systems Group, Inc., and its subsidiaries, will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities. The Unconventional, LLC. is a wholly-owned subsidiary of Yorktown Systems Group, Inc.