LLM-Driven CRM Automation Engineer

CentralReach, LLC; United States; Hybrid; USD 100,000 - 125,000; Full time

Benefits offered by this job

Health benefits

Generous PTO

401(k) matching

Paid parental leave

Hybrid work schedules

Wellness programs

Job summary

CentralReach, LLC is seeking an AI Automation & CRM Integration Engineer to design and deploy live LLM-powered automation across CRM ecosystems, connecting Salesforce with production workflows.

The role emphasizes building scalable prompts, evaluation pipelines, and end-to-end AI integrations that translate model outputs into actionable business signals, supporting revenue operations and reporting."

Qualifications

• Designs multi-step AI automation flows across systems.
• Connects LLM APIs to Salesforce objects and flows.
• Develops prompts, few-shot designs, and validation logic.
• Structures AI pipelines with ontology and semantic modeling.

Responsibilities

• Design and deploy multi-step AI automation flows across integrated systems.
• Build and maintain full-stack integrations between LLM APIs and Salesforce.
• Engineer prompt templates, few-shot frameworks, and output validation logic.
• Develop LLM evaluation pipelines to measure model performance against business outcomes.
• Collaborate with Tableau and Salesforce stakeholders to surface AI-driven insights.
• Translate model outputs into business signals for revenue ops and pipeline visibility.

Skills

Multi-step AI automation

LLM + Salesforce

Prompt engineering

Knowledge-based AI

Tools

Salesforce

Tableau

RAG frameworks

LangChain

FAISS

Pinecone

Job description

CentralReach, LLC is seeking an AI Automation & CRM Integration Engineer to design and deploy live LLM-powered automation across CRM ecosystems, connecting Salesforce with production workflows.

The role emphasizes building scalable prompts, evaluation pipelines, and end-to-end AI integrations that translate model outputs into actionable business signals, supporting revenue operations and reporting."