Living (Leasing) Consultant - The Whitworth

Capital Square Living; Williamsburg (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading property management company is seeking a Leasing Consultant to serve as the primary contact for prospective residents. This role involves coordinating marketing and leasing strategies, ensuring resident satisfaction, and managing lease renewals. The ideal candidate will have strong organizational and customer service skills, with a focus on achieving occupancy and revenue goals. Competitive compensation and benefits are offered.

Benefits

Performance-based bonuses

100% employee-paid healthcare premiums

$35 per paycheck cell phone reimbursement

120 hours of paid time off (PTO)

20% housing discount

Opportunities for professional development

Qualifications

• Previous leasing experience is a plus.
• Valid driver’s license may be required.

Responsibilities

• Conduct sales and leasing activities to meet revenue goals.
• Prepare lease and move-in documentation.
• Respond to resident and prospect inquiries.

Skills

Organizational Skills

Customer Service

Teamwork

Education

High School Diploma or GED

Tools

Yardi

MS Office

Job description

Living (Leasing) Consultant - The Whitworth

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Company Overview
Capital Square Living (CS Living) is a fully-integrated property management company based in Richmond, VA. Built on the strong foundation of the Capital Square brand, recognized by Virginia Business as one of the 'Best Places to Work in Virginia' in 2019 and included in the 'Fantastic 50' in 2019 and 2020, we aim to develop and manage the future, one relationship at a time. We offer a competitive compensation package and employee-centric benefits.

Summary
As a Leasing Consultant, you serve as the primary contact for prospective residents, playing a vital role in ensuring all residents feel welcome. You will coordinate marketing, leasing, and renewal strategies to meet occupancy, revenue, and retention goals, handling all activities related to leasing, resident satisfaction, and lease renewals.

Primary Responsibilities

• Conduct sales and leasing activities to meet revenue and occupancy goals, including greeting prospects, tours, application processing, credit and background checks.
• Prepare lease and move-in documentation to facilitate smooth resident onboarding.
• Inspect apartments before move-in, ensure readiness, and coordinate repairs or cleaning as needed.
• Stay informed about market conditions affecting occupancy and sales.
• Develop and implement marketing plans to sustain occupancy, including managing concessions and specials.
• Utilize property management software (e.g., Yardi) to track availability, traffic, leasing activities, and resident data.
• Respond promptly and courteously to resident and prospect inquiries, addressing concerns effectively.

Knowledge and Skills Requirements

• High school diploma or GED.
• Previous leasing experience is a plus.
• Excellent organizational and customer service skills.
• Strong computer skills, familiarity with MS Office; Yardi experience is a plus.
• A valid driver’s license may be required.
• Positive, motivated, team-oriented attitude with a desire to excel in a competitive environment.

Work Hours
Typically Monday-Friday with rotating weekends; hours may vary based on business needs.

Work Location
Onsite at properties, with exposure to outside elements and potential environmental hazards.

Compensation & Benefits

• Competitive wages and performance-based bonuses.
• 100% employee-paid healthcare premiums.
• $35 per paycheck cell phone reimbursement.
• 120 hours of paid time off (PTO).
• 20% housing discount.
• Opportunities for professional development.

Equal Opportunity Employer
We are committed to creating a diverse and inclusive workplace, providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected characteristics. We celebrate diversity and encourage accommodations during the application process if needed.