Living (Leasing) Consultant - 2000 West Creek

Capital Square Living; Richmond (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading property management company is seeking a Living (Leasing) Consultant to enhance resident experiences and meet occupancy goals. This role involves conducting leasing activities, preparing documentation, and ensuring resident satisfaction. Join a team that values relationships and offers competitive compensation and benefits.

Benefits

Performance bonuses

100% employee-paid healthcare premiums

$35 per paycheck cell phone reimbursement

120 hours of PTO

20% housing discount

Opportunities for professional development

Qualifications

• Previous leasing experience is a plus.
• Proficiency with MS Office; Yardi experience is a plus.

Responsibilities

• Conduct sales and leasing activities to achieve revenue and occupancy targets.
• Prepare lease and move-in documentation for new residents.
• Respond promptly to resident and community concerns.

Skills

Organizational Skills

Customer Service

Education

High school diploma or GED

Tools

MS Office

Yardi

Job description

Living (Leasing) Consultant - 2000 West Creek

Join to apply for the Living (Leasing) Consultant - 2000 West Creek role at Capital Square Living.

Company Overview
Capital Square Living (CS Living) is a fully integrated property management company based in Richmond, VA. Built on the strong foundation of the Capital Square brand, recognized by Virginia Business as one of the “Best Places to Work in Virginia” in 2019 and featured in the “Fantastic 50” reports in 2019 and 2020. Our mission is to develop and manage the future, one relationship at a time. We offer a competitive compensation package and employee-centric benefits.

Summary
As a Leasing Consultant, you will be the primary contact for prospective residents, playing a key role in creating a welcoming environment at Capital Square’s properties. Your responsibilities include coordinating marketing, leasing, and renewal strategies to meet occupancy, revenue, and resident retention goals by engaging in leasing activities, ensuring resident satisfaction, and securing lease renewals.

Primary Responsibilities

• Conduct sales and leasing activities to achieve revenue and occupancy targets, including greeting prospects, conducting tours, processing applications, credit screening, and background checks.
• Prepare lease and move-in documentation to ensure a smooth transition for new residents.
• Inspect apartments before move-in, ensure readiness, and coordinate repairs with maintenance if needed.
• Stay informed about market and competitor conditions impacting occupancy and sales.
• Develop and implement marketing plans to maintain occupancy, following community policies on concessions and specials.
• Utilize property management software (e.g., Yardi) to track availability, traffic, leasing activities, and resident data.
• Respond promptly and courteously to resident and community concerns, taking appropriate action.

Knowledge and Skills Requirements

• High school diploma or GED.
• Previous leasing experience is a plus.
• Excellent organizational and customer service skills.
• Proficiency with MS Office; Yardi experience is a plus.
• A valid driver’s license may be required.
• Positive, team-oriented attitude with a desire to excel in a competitive environment.

Work Hours
Typically Monday-Friday with rotating weekends; hours may vary based on business needs.

Work Location
Onsite at properties, with potential exposure to outside elements.

Compensation & Benefits

• Competitive wages and performance bonuses.
• 100% employee-paid healthcare premiums.
• $35 per paycheck cell phone reimbursement.
• 120 hours of PTO.
• 20% housing discount.
• Opportunities for professional development.

Equal Opportunity Employer
We promote diversity and inclusion, providing equal opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected characteristics. We are committed to accessibility and will accommodate applicants during the hiring process as needed.