Living Donor Ambassador

Give to Live Health, LLC; United States; Remote; USD 65,000 - 70,000; Full time

Job summary

Give to Live Health is seeking a Living Donor Ambassador to support kidney transplant candidates and promote living organ donation. This remote role involves educating the community, guiding potential donors, and collaborating with healthcare professionals. The ideal candidate will have strong interpersonal skills and experience in healthcare or patient advocacy. Join us in making a significant impact on the lives of individuals and families through living organ donation.

Benefits

Health Insurance

Retirement Plans

Qualifications

• 3+ years’ experience in healthcare, patient advocacy or related field preferred.
• Experience in community outreach is preferred.

Responsibilities

• Conduct educational sessions about living kidney donation.
• Serve as main contact for potential donors.
• Collaborate with healthcare professionals and community organizations.

Skills

Interpersonal Skills

Communication

Organizational Skills

Motivation

Teamwork

Education

Bachelor’s Degree in Social Work

Bachelor’s Degree in Healthcare Administration

Bachelor’s Degree in Public Health

Tools

Word

Excel

PowerPoint

Teams

Keynote

Outlook

Job description

2 days ago Be among the first 25 applicants

The Give to Live Health Living Donor Ambassador plays a crucial role in Give to Live Health’s mission of helping transplant candidates in their effort to find lifesaving living kidney donors, while simultaneously unburdening transplant center staff. The role serves as a compassionate and knowledgeable resource for kidney transplant candidates, their families as well as individuals considering living organ donation. Additionally this position is the point person for all day-to-day interface with the transplant center staff.

This is a 100% remote role requiring occasional travel, and the ability to function independently.

Key Responsibilities

• Conduct educational sessions and presentations to raise awareness about living kidney donation, addressing common misconceptions, and highlighting the impact of donation on recipients.
• Strategize, develop, and assist in executing individualized community outreach in close collaboration with transplant candidates and their families.
• Serve as main point of contact for potential donors to help them understand what it means to be a living kidney donor and provide on-going support as they consider and navigate the process of becoming a living donor.
• Available to answer questions, respond to concerns and help guide patients and potential donors, throughout the process (this includes occasional evening availability).
• Collaborate with healthcare professionals, community organizations, and transplant centers to advocate for living donation and foster partnerships that enhance outreach efforts.
• Maintain accurate records of interactions with transplant candidates and potential donors, track outreach efforts, and contribute to reports on program effectiveness and donor outcomes.
• Follow all required policies and procedures regarding patient confidentiality and information security. Report any issues promptly to management.
• Provide training and mentorship to new Ambassadors, ensuring they are well-prepared to support potential donors. Share best practices and facilitate ongoing education for the Ambassador team.
• Perform yearly post-surgery check-ins with donors, to note any changes in health status due to donation. Immediately report any changes to medical team for proper follow-up.

Qualifications

• Uniquely strong interpersonal skills with the ability to communicate EFFECTIVELY and EMPATHETICALLY
• Relationship builder
• Extremely motivated to take on a role that will make a significant difference in the lives of patients, their families and the living donor transplant community as a whole.
• Self-starter with meticulous organizational skills
• 3+ years’ experience in healthcare, patient advocacy or related field is preferred
• Previous success in remote work assignments strongly preferred.
• Experience in transplant setting as professional or patient is a plus but not required.
• Experience in community outreach is preferred
• Bachelor’s degree in social work, healthcare administration, public health, or related field preferred but not required
• Ability to work independently and as part of a team, with a commitment to the mission of Give to Live Health.
• Excellent written and oral communication skills
• Proficiency in Spanish is helpful but not required
• Experience with Word, Excel, PowerPoint, Teams, Keynote and Outlook

Travel:

• Occasional travel (approximately 10%) to visit client transplant centers
• Competitive salary commensurate with experience
• Comprehensive benefits package including health insurance and retirement plans
• Opportunity to make a meaningful impact on the lives of individuals and families through promoting living organ donation

Give to Live Health, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, genetic information, or any other protected status under applicable law. We are committed to providing a safe and positive workplace free from discrimination and harassment.

• Hospitals and Health Care

Employment Type

Full-time

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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