Live Stream Sales Assistant

gamerschoice; New York (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision Coverage

Paid time off

401k

Employee Discounts

Gym Membership Reimbursements

Job summary

Gamer’s Choice in Queens, NY is seeking a Live Stream Support Assistant to help ensure every stream runs smoothly and looks polished, driving stronger sales.

In this hourly role, you will support hosts in real time, manage chat, assist with setup, organize products, and help prepare upcoming segments.

The position offers day and night shifts at $17.00–$20.00 per hour DOE, located in Long Island City with health, dental, vision, 401k, and employee discounts.

Qualifications

• Excellent written and verbal communication in English.
• Ability to multitask in fast-paced live settings.
• Comfort with chat tools and streaming interfaces.
• Willingness to lift and move boxes.
• Team player with proactive attitude.

Responsibilities

• Assist the Live Stream Host during live shows by managing chat, answering viewer questions, and maintaining a positive, welcoming environment.
• Assist in setting up product displays, lighting, and stream materials before each show.
• Help prepare upcoming stream segments by organizing products, restocking inventory, and staging items for the host.
• Monitor chat for questions, concerns, and bidding activity, escalating important messages to the host in real time.
• Make sure the streamer is showing the right items on screen and following procedure.
• Support post-stream tasks such as organizing products, packing areas, and resetting the studio for the next show.
• Collaborate with the team to brainstorm improvements to stream efficiency, viewer engagement, and overall show quality.
• Help with live stream organization, from labeling and packing to overall show readiness.
• Refill products to keep shows fully stocked
• Run giveaways to support viewer engagement
• Engage with chat and track viewership pings throughout shows
• Label and package items for upcoming and current shows
• Clear garbage and keep the studio/streaming area clean

Skills

Strong communication

Multitasking in live env

Chat tools & streaming

Organized & dependable

Physical ability to lift

Team-oriented mindset

OBS familiarity

Google Sheets

Tools

OBS

Google Sheets

Job description

Gamer’s Choice is a team of passionate gamers, creators, and innovators based in Queens, New York. What began as a small local shop has grown into one of the leading destinations for Trading Card Game players and collectors around the world. We’re driven by a shared love for gaming and community, offering both an engaging online experience and a vibrant in-store atmosphere. Our mission is to be the ultimate home for fans to connect, compete, and celebrate the games they love. While Yu‑Gi‑Oh! has always been our foundation, we’re expanding into exciting new titles like Pokémon, One Piece, Riftbound, and Disney Lorcana. Our Long Island City store serves as the heart of our community, hosting tournaments, events, and gatherings that bring players together both in person and online.

About Gamer’s Choice

Gamer’s Choice is a team of passionate gamers, creators, and innovators based in Queens, New York. What began as a small local shop has grown into one of the leading destinations for Trading Card Game players and collectors around the world. We’re driven by a shared love for gaming and community, offering both an engaging online experience and a vibrant in-store atmosphere. Our mission is to be the ultimate home for fans to connect, compete, and celebrate the games they love. While Yu‑Gi‑Oh! has always been our foundation, we’re expanding into exciting new titles like Pokémon, One Piece, Riftbound, and Disney Lorcana. Our Long Island City store serves as the heart of our community, hosting tournaments, events, and gatherings that bring players together both in person and online.

Role:

Ensuring every stream runs smoothly, looks polished, and drives stronger sales by supporting hosts in real time, keeping operations fast and organized, and elevating the overall viewer experience.

Location:

34-09 Queens Blvd, Long Island City, 11101

Schedule:

Day Shift: 2:30pm - 11:00pm

Night Shift: 9:00pm - 5:30am

Compensation:

$17.00 - $20.00 per hour DOE

Responsibilities:

• Assist the Live Stream Host during live shows by managing chat, answering viewer questions, and maintaining a positive, welcoming environment.
• Assist in setting up product displays, lighting, and stream materials before each show
• Help prepare upcoming stream segments by organizing products, restocking inventory, and staging items for the host.
• Monitor chat for questions, concerns, and bidding activity, escalating important messages to the host in real time.
• Make sure the streamer is showing the right items on screen and following procedure
• Support post-stream tasks such as organizing products, packing areas, and resetting the studio for the next show.
• Collaborate with the team to brainstorm improvements to stream efficiency, viewer engagement, and overall show quality.
• Help with live stream organization, from labeling and packing to overall show readiness.
• Refill products to keep shows fully stocked
• Run giveaways to support viewer engagement
• Engage with chat and track viewership pings throughout shows
• Label and package items for upcoming and current shows
• Clear garbage and keep the studio/streaming area clean

Requirements:

• Strong communication skills and a friendly, professional online presence.
• Ability to multitask in a fast-moving live environment.
• Comfortable using chat tools, basic streaming interfaces, and digital communication platforms.
• Organized, dependable, and able to follow structured workflows.
• Physically able to lift and move boxes/products as needed.
• Team-oriented mindset with a willingness to jump in wherever needed.

Nice-to-haves:

• Familiarity with Pokémon or other TCG products.
• Experience moderating live streams or online communities.
• Basic understanding of live stream setups (lighting, camera angles, audio).
• Prior experience with similar live selling platforms.
• Experience in OBS and Google Sheets

Results:

• Streams run smoothly, on time, and with consistently polished production.
• Hosts stay focused on selling because backstage support is fast, organized, and proactive.
• Viewers stay engaged and informed, reflected in active chat and positive sentiment.
• Sales improve through efficient product flow and quick, accurate responses.

Benefits:

• Health Insurance
• Dental & Vision Coverage
• Paid time off
• 401k
• Employee Discounts
• Gym Membership Reimbursements

Core Values:

Community First:

Promoting a welcoming environment

For the Love of The Game:

A Passion for TCG

Commitment to the Customer:

Delivering Positive Experiences

Integrity and Transparency:

Customer First Mindset

Treating People Right:

Inclusivity and Kindness in every interaction

EEO/AAP Statement:

Gamer’s Choice is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. Gamer’s Choice is an Equal Employment Opportunity and

If you require an accommodation to participate in the application process, contact us at [e-mail]

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned, but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so, too, may the essential functions of the position.