Live Show Crew — Guest Experience & Stage Support

Casa Bonita; Lakewood (CO); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Great earning potential

Affordable medical insurance available

Employer-sponsored dental and vision

Paid vacation and sick time

Exclusive employee discounts at our ME

Career growth opportunities

Employee family meal

Job summary

Casa Bonita in Lakewood, CO is seeking an Entertainment Crew member to help run live performances and ensure a safe, engaging guest experience. You will collaborate with a team to guide guests, manage theater operations, and support performers and staff across shows.

The role emphasizes customer service, reliability, and adaptability in a fast-paced entertainment venue. Flexible shifts including weekends and holidays are required, with on-site work at our Colorado venue.

Qualifications

• 18+ years of age
• High school diploma or equivalent
• Prior performance experience in theater, improv, hosting, or character acting
• Strong interpersonal and communication skills
• Passionate about serving others
• Strong conflict resolution skills to provide exceptional service
• Able to communicate effectively in English
• Must have reliable transportation and be available to work flexible shifts, including weekends, days, late nights, and holidays
• Regular and dependable attendance is an essential function of this position
• This position requires consistent availability for Thursday, Friday, and Saturday evening shifts, as well as Sunday morning shifts, on an ongoing basis. Availability for these shifts is a condition of employment for this position.

Responsibilities

• Follow established steps of service to guide guests into the theater efficiently and safely
• Able to work independently while maintaining clear communication and collaborating effectively with team members
• Welcome and engage with all guests to create a memorable experience
• Demonstrate a willingness to learn, adapt to feedback, and comply with all company policies and safety regulations
• Ensure all theater, stage, and seating areas are clean, organized, and guest-ready
• Assist with seating and provide information about the venue, show, and facilities
• Monitor and manage crowd flow to prevent congestion and ensure safety
• Work closely with performers, venue technicians, and security to ensure smooth show transitions
• Organize and transport props, ensuring they are in optimal condition for each show
• Help patrons with lost items, directing them to the appropriate personnel for assistance
• Report any safety hazards, spills, or technical issues to management or maintenance staff
• Perform other duties or tasks as assigned by Entertainment Leadership based on business needs

Skills

Performance experience

Interpersonal skills

Communication skills

Serving others

Conflict resolution

English communication

Reliable transportation

Flexible shifts

Attendance

Evening/weekend availability

Bilingual in Spanish

Education

High school diploma or equivalent

Tools

Job description

Casa Bonita in Lakewood, CO is seeking an Entertainment Crew member to help run live performances and ensure a safe, engaging guest experience. You will collaborate with a team to guide guests, manage theater operations, and support performers and staff across shows.

The role emphasizes customer service, reliability, and adaptability in a fast-paced entertainment venue. Flexible shifts including weekends and holidays are required, with on-site work at our Colorado venue.