Live Ops Manager — Remote/Mobile Games

Scopely

Oregon

Hybrid

USD 91,000 - 140,000

Full time

9 days ago

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Benefits offered by this job

Healthcare benefits
Retirement benefits
Pet insurance
Paid holidays
Paid Scopely free days
Unlimited paid time off

Job summary

Scopely is seeking a Live Ops Manager for the MARVEL Strike Force team, offering a remote role across the US/Canada or a hybrid setup in Mexico City. You will bridge Live Ops strategy and in-game execution, turning designs into executable plans and working with an external implementation partner to deliver on offers, events, and milestones.

You will own the readiness of launches, ensure assets and requirements are complete, and use data to optimize player experience and monetization.

Qualifications

  • 3+ years experience in live operations, product operations, production, product management, or a comparable execution-focused role in mobile or free-to-play games
  • Strong ownership, hardworking operating style, and desire to grow a career in mobile game product management
  • Exceptional organization, follow-through, and attention to detail across multiple deadlines and workstreams
  • Experience translating ambiguous direction into precise tickets, requirements, and acceptance criteria; Jira is strongly preferred
  • Judgment to evaluate configuration accuracy and whether implementation supports player and business outcomes
  • Comfort managing external partners or distributed implementation teams with clear delegation, prioritization, feedback, and escalation
  • Strong analytical skills and comfort using data to inform events and monetization requirements; SQL proficiency is preferred
  • Demonstrated comfort using AI tools to accelerate analysis, documentation, QA, and workflow improvement
  • Clear written and verbal communication with product, economy, analytics, production, and implementation partners

Responsibilities

  • Translate strategy into execution by turning high-level designs into Jira tickets, specs, acceptance criteria and plans
  • Prioritize, delegate, and track work across Live Ops implementation partner
  • Maintain a reliable view of upcoming launches and drive issues to resolution before they affect players or business
  • Review configured content for technical accuracy, player value, internal consistency, and alignment with engagement and monetization strategy
  • Coordinate across Live Ops to resolve conflicts and ensure components reinforce the monthly plan
  • Create and refine templates, checklists, and workflows to increase speed and scale
  • Use performance data and player segmentation to understand requirements and support post-launch reviews
  • Use AI tools to develop requirements, analyze data, create documentation, identify inconsistencies, and improve execution quality

Skills

Jira
Data analysis
SQL
AI tooling
Stakeholder comms
Project management

Tools

BigQuery
Looker
Codex
ChatGPT

Job description

Scopely is seeking a Live Ops Manager for the MARVEL Strike Force team, offering a remote role across the US/Canada or a hybrid setup in Mexico City. You will bridge Live Ops strategy and in-game execution, turning designs into executable plans and working with an external implementation partner to deliver on offers, events, and milestones.

You will own the readiness of launches, ensure assets and requirements are complete, and use data to optimize player experience and monetization.

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