Live Nation Albuquerque - Box Office Representative

Live Nation Worldwide, Inc.; Albuquerque (NM); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Generous vacation

Healthcare

Retirement benefits

Student loan repayment

Tuition reimbursement

Six months of paid caregiver leave

Roadie Babies program

Free employee ticketing to live events

Job summary

Live Nation Entertainment is seeking a Box Office Representative to assist guests at live events by selling and collecting admission tickets, helping guests locate seats, and responding to inquiries. You will verify tickets, accommodate guests with special needs, and help maintain order at the venue.

The role requires a high school diploma, strong communication skills, and the ability to work independently in a fast-paced environment across concerts and events.

Qualifications

• High School Diploma or equivalent required.
• Proficiency with Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Ability to work independently and manage tasks with minimal supervision.

Responsibilities

• Sell and collect admission tickets and passes from patrons at events.
• Greet guests at the box office and verify tickets for authenticity.
• Assist guests in finding seats and provide directions to facilities.
• Offer accommodations for guests with special needs.
• Identify counterfeit tickets and educate guests on how to buy authentic tickets.
• Settle seating disputes and address guest concerns professionally.
• Assist with safety instructions and guide guests to exits in emergencies.
• Participate in venue sustainability efforts and clean-up activities after events.

Skills

Attention to detail

Relationship building

Verbal and written communication

Independent work

Strong communication skills

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Job Summary:

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE JOB US

Concerts is seeking a Box Office Representative who will assist guests at live events by performing duties, such as collecting admission tickets and passes from guests, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.

WHAT THIS ROLE WILL DO

Sell and collect admission tickets and passes from patrons at events. Greet guests attending events who come to the box office. Examine tickets or passes to verify authenticity, using criteria such as color or date issued. Provide accommodations for guests with special needs both prior to and day of show- this could include offering assistance to someone who uses a wheelchair. Inform guests of the layout of the venue and be prepared to direct them to the restrooms, concession stands and designated seats/sections. Know how identify a fake ticket or credential and educate the guest on where to buy authentic tickets. Settle seating disputes or help solve other guest concerns. Assist guests in finding seats, lighting the way with flashlights, if necessary. Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts. Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc. Maintain order, ensure adherence to safety rules, and share any safety concerns with management. Guide guests to closest exits or provide other instructions or assistance in case of emergency. Other duties as assigned.

WHAT THIS PERSON WILL BRING

• High School Diploma or equivalent
• Familiar with Microsoft Office Suite
• Attention to detail, quality and accuracy
• Strong relationship building and communication skills
• Ability to work independently
• Excellent verbal and written communication skills

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-based basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Recognized for seven years as a Great Place to Work and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations.

We believe in taking care of the countless employees helping artists bring live music to fans all around the world.

Our many unique benefit programs are designed to help our teams live life to the fullest

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering
• perks like Roadie Babies helping new parents care for their babies on work trips.
• access to free live events through our exclusive employee ticketing program.

There is no bigger stage for your career.

See what your future looks like at Live Nation Entertainment.