Live In Residential Manager

PBS Facility Service; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

PBS Facility Service in New York is seeking an experienced Building Manager to oversee our residential properties, ensure maintenance standards, and deliver excellent service to tenants and owners.

You will lead work order and maintenance programs, manage staff and vendors, and ensure compliance with safety regulations while maintaining accurate records in MIQ or Building Link.

Qualifications

• Minimum 5 years of experience in property management or related field.
• Strong knowledge of building systems (HVAC, electrical, plumbing).
• Excellent organizational, leadership, and communication skills.
• Strong verbal and written communication skills.
• Certifications such as CPM or FMP are desirable.

Responsibilities

• Oversee work orders using MIQ and Building Link; follow Work Order SOP.
• Inspect common areas for maintenance and safety compliance.
• Manage building upkeep including landscaping, exteriors, waste and recycling.
• Oversee HVAC and electrical systems; respond to emergencies per SOP.
• Develop maintenance plans and preventative maintenance schedules.
• Maintain manuals and inventory; track equipment.
• Communicate duties clearly to staff.
• Liaise with contractors; monitor budgets and variances.
• Ensure compliance with laws and regulations; keep records in MIQ/Building Link.
• Foster positive resident relations and proactive service improvements.

Skills

Property management

Building systems knowledge

Leadership

Communication skills

Certifications CPM/FMP

Tools

Yardi

BuildingLink

MIQ

MS Office Suite

Job description

Job Description

PBS Facility Service, a leader in comprehensive building management, is looking for an experienced Building Manager to oversee our residential properties. As a Building Manager, you will ensure the seamless operation and maintenance of our facilities, uphold maintenance and security standards, and deliver exceptional service to tenants and property owners.

Key Responsibilities

Work Order and Maintenance Management

• Oversee the execution and monitoring of work orders using MIQ and/or Building Link, adhering to our Work Order SOP.
• Conduct regular inspections of common areas, ensuring maintenance and compliance with safety regulations.
• Manage building upkeep, including landscaping, exteriors, waste management, and recycling programs.
• Oversee building systems like HVAC and electrical and respond to emergencies as per the Emergency SOP.

Maintenance Planning

• Develop maintenance plans, integrating preventative maintenance schedules.
• Maintain operational manuals and track equipment inventory effectively.
• Communicate maintenance responsibilities and expectations clearly to the staff.

Staff Management And Training

• Conduct training sessions in line with the Building Personnel Handbook.
• Engage in collaborative decision-making and maintain high staff morale.
• Organize regular staff meetings to discuss updates and address issues.

Vendor And Contract Management

• Liaise with contractors, ensuring compliance with our SOPs.
• Manage budgets, monitor expenditures, and report variances to property management.

Compliance And Record-Keeping

• Stay up to date and comply with all relevant laws and regulations.
• Conduct inspections and develop comprehensive emergency response plans.
• Maintain accurate records in MIQ and/or Building Link systems.

Resident Relations

• Foster positive relationships with residents, providing excellent customer service.
• Identify and implement strategies to improve building maintenance and resident services.

Proactivity

• Proactively identify areas for improvement and implement strategies to enhance the living experience.
• Take necessary precautions to prevent accidents and ensure a safe community environment.

Qualifications

• A minimum of 5 experience in property management or a related field.
• Strong knowledge of building systems (HVAC, electrical, plumbing, etc.).
• Excellent organizational, leadership, and communication skills.
• Proficiency in property management software (Yardi, BuildingLink, MIQ and MS Office Suite)
• Strong verbal and written communication skills.
• Relevant certifications (e.g., Certified Property Manager (CPM), Facilities Management

Professional (FMP) are highly desirable

• Strong understanding of building maintenance, codes, and safety regulations.
• Ability to work flexible hours, including availability for emergency responses.

About PBS Facility Service

Founded by commercial building management veterans, PBS Facility Service excels in delivering flexible, tailored facility solutions. Our services range from janitorial work to comprehensive crisis recovery, always focusing on eco-friendly practices and the highest standards of efficiency and quality