Live Goods Associate & Customer Experience Specialist

Stein Garden Centers, Inc.; Green Bay (WI); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Stein Garden Centers, Inc. in Green Bay, WI is seeking an Associate- Live Goods to deliver a high-quality customer experience. You will greet customers, assist with selections, and contribute to festive floral and décor displays.

The role requires enthusiasm for horticulture and home décor, strong communication, and the ability to work in both indoor and outdoor conditions. A team-oriented, flexible approach is essential to support merchandising and store operations.

Qualifications

• Excellent verbal and written communication skills.
• Team player with customer focus.
• Ability to multitask in a retail environment.
• Interest in horticulture and home décor.
• Willingness to learn across departments.

Responsibilities

• Greet customers promptly to make them feel welcomed within the retail location.
• Develop and maintain professional, courteous relationships with customers and co-workers.
• Assist customers, determine their needs and educate them to help choose the right selections.
• Assist management with merchandising and operational procedures.
• Follow management direction in completing other duties as required.
• Ensure merchandise stock levels, quality and presentation.
• Ensure signage is current and displayed properly.
• Stock and rotate products according to company direction.
• Cross-train across multiple departments.
• Operate the POS, scan items, accept payment, and bag merchandise.
• Contribute to floral decorations and home décor displays.
• Clean fixtures, shelves, backrooms, bathrooms, and floors per policy.

Skills

Customer service

Communication skills

Team player

Multitasking

Job description

Stein Garden Centers, Inc. in Green Bay, WI is seeking an Associate- Live Goods to deliver a high-quality customer experience. You will greet customers, assist with selections, and contribute to festive floral and décor displays.

The role requires enthusiasm for horticulture and home décor, strong communication, and the ability to work in both indoor and outdoor conditions. A team-oriented, flexible approach is essential to support merchandising and store operations.