Live Event Usher & Ticket Taker

Live Nation Entertainment; Denver (CO); On-site; USD 27,000 - 28,000; Part time

Job summary

Live Nation Entertainment is hiring an Usher/Greeter/Ticket Taker for US Concerts. You will greet guests, scan tickets on entry, assist with seating, and help guests with needs before, during and after shows.

The role requires strong communication, a positive attitude, and the ability to stand and walk for long periods. Candidates should be at least 18 years old with a high school diploma or equivalent and ideally 1+ year in guest service.

Qualifications

• At least 18 years old.
• High School Diploma or equivalent preferred.
• At least 1+ year in a guest service role preferred.
• Excellent verbal, written and interpersonal communication skills.
• Acute sense of judgment, tact and diplomacy.
• Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs+.

Responsibilities

• Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event.
• Assist with keeping the venue safe, clean and presentable to the guest.
• Resolve guest complaints or problems.
• Examine tickets or passes to verify authenticity.
• Provide assistance to guests with special needs, such as helping with seat accommodations.
• Guide guests to exits or provide other instructions or assistance in case of emergency.
• May assist in verifying staff credentials to generally restricted areas.
• Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
• Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from around the venue, picking up and properly storing event equipment such as chairs, barricade, Etc.
• Assist patrons by giving directions places inside or outside the venue.
• Ensure guests are safely enjoying the show.
• Additional tasks as requested by management.

Skills

Customer service

Communication

Interpersonal skills

Judgment & diplomacy

Education

High school diploma or equivalent

Job description

Live Nation Entertainment is hiring an Usher/Greeter/Ticket Taker for US Concerts. You will greet guests, scan tickets on entry, assist with seating, and help guests with needs before, during and after shows.

The role requires strong communication, a positive attitude, and the ability to stand and walk for long periods. Candidates should be at least 18 years old with a high school diploma or equivalent and ideally 1+ year in guest service.