Live Event Customer Engagement Specialist

HHV; Virginia Beach (VA); Sur place; USD 24 000 - 32 000; Plein temps

Résumé du poste

HHV is seeking dynamic, customer-focused team members to support in-person marketing campaigns at promotional events. No prior marketing experience is required; transferable skills from retail, hospitality, or service roles are welcome.

You will welcome customers, discuss products, and help maintain an inviting event space. Responsibilities include explaining campaign details, answering questions, and directing inquiries as needed, all while delivering a consistent customer experience with

Qualifications

• Clear communication in person and over the phone or email.
• Patience, professionalism, and active listening for customer interactions.
• Dependability and willingness to learn in a fast-paced environment.
• Ability to work collaboratively with teammates in public-facing roles.
• Customer service experience is helpful but not required.

Responsabilités

• Welcome customers and engage in conversations about campaigns and products.
• Explain campaign details accurately and answer common questions.
• Direct inquiries to the right channel or person when needed.
• Maintain an organized, inviting promotional area and materials.
• Follow approved procedures to ensure a consistent customer experience.
• Work with teammates to deliver a cohesive brand presence.

Connaissances

Excellent communication

Customer-focused

Active listening

Team collaboration

Ability to learn quickly

Description du poste

HHV is seeking dynamic, customer-focused team members to support in-person marketing campaigns at promotional events. No prior marketing experience is required; transferable skills from retail, hospitality, or service roles are welcome.

You will welcome customers, discuss products, and help maintain an inviting event space. Responsibilities include explaining campaign details, answering questions, and directing inquiries as needed, all while delivering a consistent customer experience with