Live! Cocktail Server (Part-Time) - Philadelphia

Live! Casino & Hotel Maryland; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at a leading casino as a Cocktail Server in Philadelphia. Engage with guests, provide top-notch service in a lively environment, and ensure compliance with gaming regulations. Candidates should possess excellent customer service skills, stamina for a fast-paced setting, and the ability to work flexible hours.

Benefits

Comprehensive health coverage for part-time Team Members

Generous retirement savings options available

Free uniforms

Free parking

Discounted meals

Service and Attendance bonuses

Tuition reimbursement

Discounts on hotels, theme parks, travel, and more

Qualifications

• Must be RAMP certified.
• Ability to withstand physical demands, such as standing/walking for extended periods.
• Works well in energetic and smoke-filled environments.

Responsibilities

• Serve food and beverages while maintaining guest areas.
• Handle cash and adhere to service recovery standards.
• Ensure compliance with alcohol regulations.

Skills

Effective communication

Customer service

Ability to work in a fast-paced environment

Education

High school diploma or equivalent preferred

Tools

POS systems

Job description

Live! Cocktail Server (Part-Time) - Philadelphia

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Live! Cocktail Server (Part-Time) - Philadelphia

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Why We Need Your Talents

Do you have a passion for fine dining and customer service? Can you bring energy to our guests?

Overview

Why We Need Your Talents

Do you have a passion for fine dining and customer service? Can you bring energy to our guests?

If you enjoy meeting new people and working in an electric environment, Live’s Food & Beverage department may be the perfect fit. Live! is seeking a hardworking, attentive, and personable Cocktail Server to provide high quality service and assist with our bar operations.

Responsibilities

Where You’ll Make an Impact

• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Alert Management of any service and/or safety issues.
• Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Inputs and controls ordering through register during each transaction maintaining accountability as well as receipts to guests for all beverages served.
• Responsible for all bank and cash handling procedures and variance policies.
• Carrying a tray of beverage and food offerings throughout the restaurant/bar.
• Serving and replenishing, as requested.
• Maintaining cleanliness of work and guest areas at all times including removing empty glasses/bottles and cleaning ashtrays.
• Abiding with all federal, state and corporate liquor regulations pertaining to alcoholic beverage service and intoxicated guests.
• Performing additional duties as assigned.
• Understands all PLCB regulations. Ensures compliance with all federal and state gaming regulations.
• Abides by company and department specific appearance standards.
  
  

Qualifications

Skills You'll Need to Succeed

• Ability to communicate effectively with others; understands and complies with all Company and departmental rules and regulations.
• Must be able to obtain and maintain a valid license as required by the State Gaming Agency for the position.
• Must be RAMP certified.
• Ability to withstand physical demands, such as standing and walking briskly for extended periods of time; pushing, pulling stooping, bending and squatting continuously throughout shift; able to lift and carry 30 pounds, unassisted, for extended periods of time.
• Able to work entire shift, in full costume, without accommodations.
• Must have thorough knowledge of approved Responsible Gaming Program.
• Must be able to work in smoke filled environments.
• Must have full working knowledge of POS.
• Required to work nights, weekends, and/or holidays.
  
  

A Few Must Haves

• High school diploma or equivalent preferred.
  
  

Perks We Offer You

• Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
• Generous retirement savings options are available.
• Free uniforms
• Free parking
• Discounted meals
• Service and Attendance bonuses
• Tuition reimbursement
• Discounts on hotels, theme parks, travel, and more!
  
  

Physical Requirements

• 24/7 operation requiring extended hours and the ability and willingness meet the applicant’s schedules when needed.
• Casino is over 200,000 square feet and requires ability and energy to move about it with a true sense of urgency.
• Handling, carrying or lifting items weighing up to 30 pounds.
• Must be able to work in a smoke-filled environment.
• Ability to stand for long periods of times without sitting or leaning
• Ability to climb, bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels
• Use of going up and down 31 stairs multiple times per day and elevators
  
  

Life at Live!

• 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You may occasionally work in an environment where smoking is allowed.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Gambling Facilities and Casinos

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