Live-Action Game Facilitator (Flexible Schedule)

Activate Games; Charlotte (NC); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Flexible schedule

Free uniforms

Training & development

Wellness resources

Résumé du poste

Activate Games is seeking a proactive Game Facilitator to guide guests through live-action gaming experiences. The role involves guest check-in, payments, reservations, and group briefings, with active participation during gameplay when needed.

Ideal candidates are energetic, customer-focused, and able to manage multiple tasks in a fast-paced setting. Evening, weekend, and holiday availability is required, with flexibility across shifts and attention to guest satisfaction.

Qualifications

• Strong communication and time management skills.
• Must be flexible and available to work evenings, weekends, and holidays.
• Able to adapt to fast-paced environments and handle varied guest scenarios.
• Energetic, friendly, and able to engage groups effectively.
• Commitment to delivering excellent customer experience.

Responsabilités

• Check customers in, take payments, and make reservations.
• Brief new groups prior to the start of the game.
• Monitor customers in the gaming area and provide explanations as needed.
• Participate with customers in active games when required to ensure a great experience.
• Maintain rooms by cleaning, painting, and performing maintenance as needed.
• Troubleshoot and perform minor repairs for equipment malfunctions.

Connaissances

Communication

Multi-tasking

Time management

Customer service

People skills

Flexibility

Evening/weekend availability

Description du poste

Activate Games is seeking a proactive Game Facilitator to guide guests through live-action gaming experiences. The role involves guest check-in, payments, reservations, and group briefings, with active participation during gameplay when needed.

Ideal candidates are energetic, customer-focused, and able to manage multiple tasks in a fast-paced setting. Evening, weekend, and holiday availability is required, with flexibility across shifts and attention to guest satisfaction.