Litigation Support Manager

FBT Gibbons LLP; Pittsburgh (Allegheny County); On-site; USD 95,000 - 130,000; Full time

Job summary

FBT Gibbons LLP, a national law firm serving middle-market companies, seeks a Litigation Support Manager to lead a talented team and deliver defensible eDiscovery services across the firm. The role combines technical expertise with strategic thinking and people leadership to support attorneys and clients on complex matters.

The ideal candidate has strong eDiscovery experience, sound judgment, excellent client service, and a track record of improving processes and training staff.

Qualifications

• Bachelor's degree required.
• Minimum of 5 years of progressive eDiscovery and litigation support experience, including management.
• Knowledge of the Electronic Discovery Reference Model, litigation lifecycle, and defensible eDiscovery processes.
• Proficiency with litigation support and related technology platforms such as TrialDirector, CaseMap/TimeMap, Viewpoint, Relativity, Adobe Creative Cloud, and Microsoft Office Suite.

Responsibilities

• Lead and manage the firm’s Litigation Support Team, including project assignments, staffing coordination, performance management, coaching, and professional development.
• Develop, maintain, and promote litigation support standards, protocols, workflows, and best practices to support efficient, secure, and defensible service delivery.
• Provide eDiscovery consultation and technical guidance to attorneys, paralegals, and business professionals throughout the litigation lifecycle.
• Partner with case teams to assess project needs, translate technical processes into clear guidance, and ensure high-quality litigation support services.
• Oversee eDiscovery workflows, including data management, searching, reporting, document production, trial support, and use of technology-assisted review tools.
• Monitor litigation support industry trends, technologies, pricing models, and vendor relationships to support effective service delivery and competitive solutions.
• Identify workflow deficiencies and implement process improvements that enhance service quality, efficiency, and client support.
• Support budgeting and technology planning for litigation support tools and firm technology needs in partnership with the Chief Information Officer.
• Develop and deliver educational programs, demonstrations, and training for attorneys, paralegals, and business professionals on litigation support technologies and services.
• Maintain awareness of emerging technologies, including artificial intelligence tools, and serve as a firm resource on their appropriate use in litigation.
• Perform billable litigation support work as needed, with an expectation of approximately 500–650 billable hours annually.

Skills

Project management

Leadership

Communication

Analytical thinking

Collaboration

Education

Bachelor's degree

Tools

TrialDirector

CaseMap/TimeMap

Viewpoint

Relativity

Adobe Creative Cloud

Microsoft Office Suite

Job description

FBT Gibbons LLP is a national law firm focused on serving companies operating and investing in the middle market. With nearly 1,500 employees across 26 offices, we support clients ranging from large multinationals to mid-sized businesses and growth-oriented startups across the United States. Our teams collaborate across departments and geographies to deliver excellent service to our clients, colleagues, and the communities we serve.

At FBT Gibbons, diversity enriches our vibrant culture and empowers our teams to achieve more together. We welcome talented professionals who bring valuable skills, a collaborative mindset, and a shared commitment to helping our firm and clients thrive. Here, you’ll make meaningful contributions, collaborate with exceptional colleagues, and build a career that grows with your skills and ambitions.

We are currently seeking a Litigation Support Manager to lead a talented team and play a key role in delivering innovative, efficient, and defensible litigation support and eDiscovery services across the firm. This is an opportunity to combine technical expertise, strategic thinking, and people leadership in a role that directly supports attorneys, clients, and complex litigation matters.

The ideal candidate is a collaborative and forward-thinking litigation support professional who enjoys solving problems, improving processes, and helping case teams make the most effective use of technology. This individual will bring strong eDiscovery experience, sound judgment, and a service-oriented leadership style that supports both team development and excellent client service.

Key Responsibilities

• Lead and manage the firm’s Litigation Support Team, including project assignments, staffing coordination, performance management, coaching, and professional development.
• Develop, maintain, and promote litigation support standards, protocols, workflows, and best practices to support efficient, secure, and defensible service delivery.
• Provide eDiscovery consultation and technical guidance to attorneys, paralegals, and business professionals throughout the litigation lifecycle.
• Partner with case teams to assess project needs, translate technical processes into clear guidance, and ensure high-quality litigation support services.
• Oversee eDiscovery workflows, including data management, searching, reporting, document production, trial support, and use of technology-assisted review tools.
• Monitor litigation support industry trends, technologies, pricing models, and vendor relationships to support effective service delivery and competitive solutions.
• Identify workflow deficiencies and implement process improvements that enhance service quality, efficiency, and client support.
• Support budgeting and technology planning for litigation support tools and firm technology needs in partnership with the Chief Information Officer.
• Develop and deliver educational programs, demonstrations, and training for attorneys, paralegals, and business professionals on litigation support technologies and services.
• Maintain awareness of emerging technologies, including artificial intelligence tools, and serve as a firm resource on their appropriate use in litigation.
• Perform billable litigation support work as needed, with an expectation of approximately 500–650 billable hours annually.

Job Requirements

• Bachelor’s degree required.
• Minimum of 5 years of progressive eDiscovery/Litigation Support experience, including management experience, required.
• Knowledge of the Electronic Discovery Reference Model, litigation lifecycle, and defensible eDiscovery processes.
• Proficiency with litigation support and related technology platforms such as TrialDirector, CaseMap/TimeMap, Viewpoint, Relativity, Adobe Creative Cloud, and Microsoft Office Suite.
• Strong technical, analytical, communication, presentation, negotiation, and collaboration skills.
• Ability to travel within the firm’s footprint and work extended hours, including nights and weekends, as needed.
• FBT Gibbons is fully committed to equality of opportunity in all aspects of employment.

It is the policy of FBT Gibbons to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.

FBT Gibbons offers a competitive salary and a comprehensive benefits package, including health care coverage (medical, dental, and vision), life insurance, short- and long-term disability, paid parental leave, employee wellbeing and EAP programs, paid time off, and a 401(k) retirement plan with employer matching and profit-sharing. Benefit offerings and eligibility vary by location and are subject to applicable plan terms and legal requirements.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Applicants must be authorized to work in the United States without current or future employer sponsorship. FBT Gibbons does not provide visa sponsorship for this position.