Litigation Support Manager

FBT Gibbons LLP; Nashville (TN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Wellbeing programs

Job summary

FBT Gibbons LLP in Nashville is seeking a Litigation Support Manager to lead the firm’s eDiscovery and litigation support team, delivering innovative, defensible services across matters. This role blends technical expertise with people leadership to support attorneys, clients, and complex litigation.

The ideal candidate has 5+ years in eDiscovery with management experience, strong communication, and the ability to guide case teams through the litigation lifecycle.

Qualifications

• Bachelor's degree required.
• Minimum 5 years of progressive eDiscovery/Litigation Support experience, including management.
• Knowledge of EDRM, litigation lifecycle, and defensible eDiscovery processes.
• Proficiency with listed litigation support platforms and related tech.
• Strong communication, presentation, negotiation, and collaboration skills.

Responsibilities

• Lead and manage the firm’s Litigation Support Team, including staffing and coaching.
• Develop standards, workflows, and best practices for secure service delivery.
• Provide eDiscovery consultation to attorneys and staff throughout litigation lifecycles.
• Partner with case teams to assess project needs and translate processes clearly.
• Oversee eDiscovery workflows: data management, searching, production, and trial support.
• Monitor industry trends and vendor relationships to support competitive solutions.
• Identify and fix workflow deficiencies to improve quality and efficiency.
• Assist budgeting and technology planning for litigation tools with CIO.
• Develop and deliver training on litigation support technologies for staff.
• Stay aware of emerging AI technologies and appropriate use in litigation.
• Perform billable litigation support work as needed (500–650 hours annually).

Skills

Team leadership

Client service

Problem solving

Education

Bachelor's degree

Tools

TrialDirector

CaseMap/TimeMap

Viewpoint

Relativity

Adobe Creative Cloud

Microsoft Office

Job description

FBT Gibbons LLP is a national law firm focused on serving companies operating and investing in the middle market. With nearly 1,500 employees across 26 offices, we support clients ranging from large multinationals to mid-sized businesses and growth-oriented startups across the United States. Our teams collaborate across departments and geographies to deliver excellent service to our clients, colleagues, and the communities we serve.

At FBT Gibbons, diversity enriches our vibrant culture and empowers our teams to achieve more together. We welcome talented professionals who bring valuable skills, a collaborative mindset, and a shared commitment to helping our firm and clients thrive. Here, you’ll make meaningful contributions, collaborate with exceptional colleagues, and build a career that grows with your skills and ambitions.

We are currently seeking a Litigation Support Manager to lead a talented team and play a key role in delivering innovative, efficient, and defensible litigation support and eDiscovery services across the firm. This is an opportunity to combine technical expertise, strategic thinking, and people leadership in a role that directly supports attorneys, clients, and complex litigation matters.

The ideal candidate is a collaborative and forward-thinking litigation support professional who enjoys solving problems, improving processes, and helping case teams make the most effective use of technology. This individual will bring strong eDiscovery experience, sound judgment, and a service-oriented leadership style that supports both team development and excellent client service.

Key Responsibilities

• Lead and manage the firm’s Litigation Support Team, including project assignments, staffing coordination, performance management, coaching, and professional development.
• Develop, maintain, and promote litigation support standards, protocols, workflows, and best practices to support efficient, secure, and defensible service delivery.
• Provide eDiscovery consultation and technical guidance to attorneys, paralegals, and business professionals throughout the litigation lifecycle.
• Partner with case teams to assess project needs, translate technical processes into clear guidance, and ensure high-quality litigation support services.
• Oversee eDiscovery workflows, including data management, searching, reporting, document production, trial support, and use of technology-assisted review tools.
• Monitor litigation support industry trends, technologies, pricing models, and vendor relationships to support effective service delivery and competitive solutions.
• Identify workflow deficiencies and implement process improvements that enhance service quality, efficiency, and client support.
• Support budgeting and technology planning for litigation support tools and firm technology needs in partnership with the Chief Information Officer.
• Develop and deliver educational programs, demonstrations, and training for attorneys, paralegals, and business professionals on litigation support technologies and services.
• Maintain awareness of emerging technologies, including artificial intelligence tools, and serve as a firm resource on their appropriate use in litigation.
• Perform billable litigation support work as needed, with an expectation of approximately 500–650 billable hours annually.

Job Requirements

• Bachelor’s degree required.
• Minimum of 5 years of progressive eDiscovery/Litigation Support experience, including management experience, required.
• Knowledge of the Electronic Discovery Reference Model, litigation lifecycle, and defensible eDiscovery processes.
• Proficiency with litigation support and related technology platforms such as TrialDirector, CaseMap/TimeMap, Viewpoint, Relativity, Adobe Creative Cloud, and Microsoft Office Suite.
• Strong technical, analytical, communication, presentation, negotiation, and collaboration skills.
• Ability to travel within the firm’s footprint and work extended hours, including nights and weekends, as needed.
• FBT Gibbons is fully committed to equality of opportunity in all aspects of employment.

It is the policy of FBT Gibbons to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.

FBT Gibbons offers a competitive salary and a comprehensive benefits package, including health care coverage (medical, dental, and vision), life insurance, short- and long-term disability, paid parental leave, employee wellbeing and EAP programs, paid time off, and a 401(k) retirement plan with employer matching and profit-sharing. Benefit offerings and eligibility vary by location and are subject to applicable plan terms and legal requirements.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Applicants must be authorized to work in the United States without current or future employer sponsorship. FBT Gibbons does not provide visa sponsorship for this position.