Litigation Support Manager

Womble Bond Dickinson (US) LLP; Charlotte (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Womble Bond Dickinson (US) LLP is seeking a Litigation Support Manager to enhance their team’s efforts in providing effective case management. This role involves collaborating with clients, managing evidence, and ensuring efficient litigation support. The candidate should have a Bachelor’s degree with several years of relevant experience.

Proficiency in various technology platforms and a commitment to client service are essential for success in this position, which is available across multiple office locations including North Carolina.

Qualifications

• Bachelor’s degree and 2-5 years of experience or equivalent training.
• Must be detail-oriented and punctual.
• Excellent client service required.

Responsibilities

• Define business requirements and evaluate technology solutions.
• Develop and manage project plans with supervision.
• Implement workflow processes to improve team efficiency.

Skills

Client service

Attention to detail

Technology proficiency

Education

Bachelor’s degree

Paralegal Certification and/or Electronic Discovery Certification

Tools

Microsoft Word

Microsoft Excel

Litigation Support review platforms

Job description

Womble Bond Dickinson (US) LLP is seeking a Litigation Support Manager to join their team. This role contributes to the Firm’s reputation for excellence by providing highly efficient and effective litigation support, case management skills, advising clients and internal personnel on efficient and cost-effective methods of data gathering and case management, gathering and processing of client data including electronic data, trial documents, preparation and delivery of regular case updates to clients and internal litigation team and assist attorneys in other a facets of litigation on an as needed basis. This work is done at the direction of attorneys within the firm. This position is open to any of the Alabama, Georgia, North Carolina, or South Carolina offices.

Responsibilities

• Work with litigation team and clients to define business requirements, evaluate technology solutions, organize and manage evidence and other case-related documents.
• Develop and manage project plans with limited supervision to meet case or project objectives.
• Implement and manage workflow processes to improve the quality and efficiency of the team.
• Create and manage project budgets for team and/or clients.
• Develop and maintain client relationships, including responding to client’s requests for status updates on cases, issues or questions about cases and other demands in a timely fashion.
• Perform analysis of case documents, case themes and timelines in preparation of depositions, motion practice and trial.
• Develop and maintain databases for use in litigation, including databases used internally with various litigation-support software packages, as well as those managed by outside vendors.
• Work with clients on the selection of software and electronic discovery vendors analyzing vendor proposals and seeking ways to streamline processes and costs for the client.
• Map data and client data storage for purposes of litigation holds and potential litigation.
• Ensure budgets on cases are drafted and updated; all deadlines are scheduled internally and communicated to clients externally; all client mandated reports are drafted and provided to clients on a timely basis.
• Create and maintains internal database/spreadsheet for all cases litigation team is handling to ensure status of cases is up to date and all upcoming deadlines are anticipated and prepared for and case is ready for trial in a timely fashion with clients being provided all necessary reporting and budgeting requirements per Outside Counsel Guidelines.
• Provide statistical analysis of various types of data, including client financial data.
• Oversee activities of legal support personnel /project set-up and specifications (including vendor support) on litigation support projects.

Requirements

• Bachelor’s degree (B. A.), and Paralegal Certification and/or Electronic Discovery Certification preferred, and 2-5 years of experience and/or training; or equivalent combination of education and experience.
• Must be able to perform each duty satisfactorily, with attention to detail. Punctuality is imperative.
• Excellent client service internally and externally is expected.
• Knowledge of various types of technology such as Microsoft Word, PowerPoint, and Excel, Access, Outlook, and Litigation Support review platforms and processing tools for client hard copy and electronic data.
• Thorough knowledge of data storage, processing and management of client data utilizing diverse software tools.