G4Coastal is a specialized provider of Legal Technology, Managed Services and Digital Marketing solutions, delivering customized, white-glove support to law firms, corporations and government agencies. We help clients reduce Managed Review and eDiscovery costs, grow revenue and stand out from competitors. Our Legal Managed Services practice spans eDiscovery, case management, cloud computing, artificial intelligence, legal technology, document review, legal requests, legal hold and professional services.
About the Role
We’re looking for a Litigation Support Manager, open to full‑time employees or contractors, to oversee our active litigation matters and serve as a trusted advisor to our clients. You’ll manage eDiscovery workflows and document review from start to finish, act as the main point of contact for clients, consult on litigation technology and workflows, and work directly with our accounting team on billing and budgets. This role starts as an individual contributor position, with the opportunity to build and lead a team as the department grows.
What You’ll Do
- Oversee all active litigation matters, managing project timelines, deadlines and deliverables so each case stays on track.
- Manage eDiscovery workflows, coordinate document review and maintain document management systems for active matters.
- Serve as the main point of contact for clients, giving clear and timely updates and preparing reports and summaries for clients and internal stakeholders.
- Advise clients on litigation technology, tools and workflows, and recommend solutions that improve efficiency and reduce cost.
- Work closely with attorneys, forensic specialists and support staff to organize case data, prepare evidentiary materials and ensure data integrity.
- Partner directly with our accounting team on client billing, invoicing, budgets and payment questions.
- Collaborate with technology vendors to optimize the tools and platforms used in litigation support.
- Improve processes and implement best practices across litigation support operations.
- Help grow the litigation support function, including helping hire, train and eventually supervise future team members.
What You Bring
- 5+ years of experience in litigation support, eDiscovery, legal managed services or legal project management.
- Proficiency in document review and document management within litigation or legal managed services environments.
- Strong knowledge of eDiscovery processes, legal technology platforms and data management best practices.
- Excellent communication skills, with the confidence to advise clients and attorneys and explain technical topics in plain terms.
- Strong organizational skills and attention to detail, with the ability to manage multiple matters and deadlines at once.
- Comfort working with billing, budgets and financial details alongside an accounting team.
- Bachelor’s degree in a relevant field (such as Information Systems, Accounting, Finance or Criminal Justice) or equivalent practical experience.
Nice to Have
- Industry certifications such as RCA (Relativity Certified Administrator) or CEDS (Certified E-Discovery Specialist).
- DISCO Project Management Certification.
- Everlaw Project Manager Certification.
- Experience leading projects or teams in a legal, accounting or consulting setting.
- Experience interpreting financial data or supporting complex commercial disputes.