Litigation Operations Manager

McMichael Taylor Gray; Peachtree Corners (GA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision benefits

401k

Job summary

McMichael Taylor Gray, LLC is seeking a Litigation Manager for its Peachtree Corners, GA office. The role oversees the Litigation Department, advancing technical proficiency and practical expertise to boost productivity and minimize losses.

The successful candidate will lead and manage a team, ensure high performance, monitor calendars and budgets, and maintain strong client communication while upholding firm policies and standards.

Qualifications

• Minimum 5 years of experience in Litigation Management.
• Oversee all aspects of litigation cases from referral to resolution.
• Identify opportunities to streamline, automate, and optimize department processes to increase efficiency.

Responsibilities

• Oversee all aspects of litigation cases from referral to resolution.
• Lead and manage team to ensure high performance standards are met.
• Identify opportunities to streamline, automate, and optimize departmental processes to increase efficiency.
• Monitor daily reports for team capacity and incoming volume.
• Monitor department calendar (hearings, discovery, absences, deadlines), employee schedules, and team coverage daily.
• Review internal audits and provide rebuttals monthly.
• Serve as the primary point of contact for clients, providing regular updates, answering inquiries, and addressing concerns related to ongoing litigation matters.
• Manage litigation budgets, allocate resources effectively, and monitor expenses to ensure cost‑effective and efficient handling of cases.
• Complete weekly billing audits.
• Ensure compliance with legal standards, firm policies, and client expectations by conducting quality reviews of work product, providing feedback, and implementing improvements as needed.
• Communicate and enforce compliance updates.
• Conduct interviews and annual performance reviews.
• Manage conflict resolution, write‑ups, and Performance Improvement Plans (PIPs).
• Address client and internal escalations promptly.
• Ensure completion of client steps daily.

Skills

Litigation management

Team leadership

Client communication

Attention to detail

Time management

Education

Bachelor's degree in a related field

High school diploma or equivalent

Tools

Case Aware

Black Knight

Tempo

MS Office

Job description

McMichael Taylor Gray, LLC is seeking a Litigation Manager for its Peachtree Corners, GA office. The role oversees the Litigation Department, advancing technical proficiency and practical expertise to boost productivity and minimize losses.

The successful candidate will lead and manage a team, ensure high performance, monitor calendars and budgets, and maintain strong client communication while upholding firm policies and standards.