Litigation IT Systems Administrator

University of Colorado; Denver (CO); Hybrid; USD 87,000 - 93,000; Full time

Benefits offered by this job

Tuition benefit

401a plan

RTD EcoPass

Free onsite parking

Paid holidays

Parental leave

Hybrid schedule

Job summary

University of Colorado System Administration seeks a Litigation IT Systems Administrator to lead e-discovery platforms and Office 365 eDiscovery modules. You will work with OIS, UIS, and campus IT security to support legal teams and case management.

This hybrid role requires one day in the Denver office at 1800 Grant St. and four days remote, with a strong benefits package and tuition support.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• Five years of software administration or IT support experience in legal tech.
• Experience with eDiscovery review software and data collection.

Responsibilities

• Serve as SME for e-discovery and CORA-related issues.
• Coordinate cross-campus e-discovery platforms and processes.
• Provide training for IT Security and Legal staff on responsibilities.
• Develop and maintain standards for data collection, transfer, and productions.

Skills

EDRM expertise

Office 365

eDiscovery software

Boolean searches

Education

Bachelor’s degree or equivalent

Tools

Relativity

Docketing software

Gmail eDiscovery

Job description

Join Our Team and Make a Difference in Higher Education!

At the System Administration office at the University of Colorado, we are dedicated to building a workplace where everyone feels valued, supported, and empowered to thrive. Our office is committed to fostering a culture where employees find community, a sense of belonging, and the opportunity to contribute meaningfully to our mission and purpose.

By joining our team, you’ll have a direct impact on shaping the future of higher education. In addition to the Office of the Board of Regents, the University of Colorado’s system administration includes 19 units that provide essential services to CU’s campuses in Aurora, Boulder, Colorado Springs, and Denver, as well as the Office of the President. While not a part of any one campus, we are proud to serve in the centralized office for the University system. Together, we ensure CU continues to deliver outstanding education, groundbreaking research, and valuable service to our communities.

We believe in creating an environment where the unique experiences and perspectives of everyone are embraced, enriching the work we do and the strategic outcomes we pursue. If you’re passionate about making a difference, contributing to a dynamic team, and supporting a mission that matters, we encourage you to apply and be part of our journey. Learn more about CU System Administration.

Position Summary:

University Counsel has a dual report to the Board of Regents and the President of the University and includes several legal functions that provide an array of services to the University of Colorado system. The Office of the University Counsel provides legal advice to the Board of Regents, the president, system administration and the campuses.

The Litigation IT Systems Administrator is a member of and the key technical resource for University of Colorado (CU) Office of University Counsel. This position is responsible for the implementation, administration, and maintenance of the technology platforms that support the business and legal processes of the Office. This position must be proficient in the areas of electronic discovery reference model (EDRM), E-Discovery software applications, and Office 365 (including their E-Discovery module). Priorities for day to day work and ongoing projects are set by University Counsel and carried out in conjunction with the Office of Information Security (OIS), University Information Services (UIS), and CU’s campus information technology (IT) Security Principals. The incumbent in this position must exercise a high degree of independence and autonomy. This position will also be responsible for coordinating cross-campus E-Discovery platforms, processes, and responses as well as consulting with our legal teams for case and matter management expertise.

This position reports to the Senior Associate Counsel, Litigation, in the Office of University Counsel and is exempt from the State of Colorado Classified Staff System.

Where You Will Work:

Applicants must be Colorado residents or able to relocate to Colorado within a month of starting employment with University of Colorado System Administration.

This role is eligible for a hybrid schedule, working one day a week in the office at 1800 Grant St. in Denver, CO, and four days a week from home.

Please note, leadership may adjust in-office work requirements with a minimum of three months' notice before any change can be implemented.

Equal Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Duties and Responsibilities:

Duties and responsibilities of the position include, but are not limited to:

• Serve as the primary subject matter expert for e-discovery and Colorado Open Records Act (CORA) related issues which shall include the following:
  • Perform or facilitate the data collection from CU campuses, as required as part of a legal hold process.
  • Develop and maintain policies and procedures, as well as security standards with the Office of Information Security and IT Security Principals on each campus regarding the placement and export of a legal hold data to maintain the highest level of confidentiality at all times.
  • Prepare and transfer data to the approved eDiscovery vendor when required.
  • Troubleshoot any technical problems during the collection or transfer of legal hold data.
  • Work closely with the assigned paralegal and attorney for each case to determine the best manner in which the data should be presented for review.
  • Process data inside eDiscovery Review application and generate productions.
  • Facilitate the destruction of all sensitive data from the secure server as required.
• Serve as the primary technical expert for software administration including:
  • Work internally to schedule software upgrades.
  • Test and de-bug upgrades before moving into production.
  • Install desktop plug-ins for end-users.
  • Troubleshoot basic software errors and problems for legal staff.
  • Escalate software errors and problems to Customer Support or the UIS Business Applications Manager as appropriate.
• Provide technical expertise in recommending and implementing both eDiscovery and legal support related software and hardware solutions.
• Provide technical assistance to legal staff for meetings, hearings, depositions, and trial.
• Prepare and maintain documentation for projects and administration tasks.
• Provide and facilitiate training for IT Security and Legal staff in areas of responsibility.
• Coordinate with cross-campus IT personnel on technical e-discovery matters.
• Consult with our legal team on case matter management.

Applications

Proficient In:

• Legal Holds and Project Management
• E-discovery software
• Office 365, including eDiscovery/legal hold modules
• Docketing software
• Gmail eDiscovery
• Matter Management software

What We Offer:

Salary: The anticipated hiring range has been established at $87,000 - $93,000.

CU System Administration takes into consideration a combination of the selected candidate’s education, training and experience as it relates to the position, as well as the position’s scope and complexity, internal pay equity and external market value when determining a salary level for potential new employees.

Benefits: With our unparalleled range of benefits, including top-notch healthcare, comprehensive wellness programs, enriching professional development, and a dynamic work-life balance, we ensure your holistic growth and happiness.

• No-cost or low-cost medical & dental plan options, some inclusive of IVF assistance.
• Disability, Life, Vision Insurance options.
• Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.
• Pre-tax savings plans, such as Health care and Dependent care flexible spending accounts.
• Embrace a healthy work-life balance with ample sick and vacation leave, along with at least 12 paid holidays. This includes a dedicated week off for winter break.
• 6 weeks of parental leave to adjust to the joys of parenthood.
• A tuition benefit program for you and/or your dependents.
• Free RTD EcoPass and free onsite parking at our 1800 Grant Street Office.
• Many additional perks & programs with the CU Advantage.

Additional taxable fringe benefits may be available.

For more information on benefits programs, please review our Comprehensive Benefits Guide.

Access our Total Compensation Calculator to see what your total rewards could be at CU. (This position is a University Staff position)

Qualifications:

Minimum Qualifications:

Please include all relevant experience in your resume to be accurately assessed against these qualifications. You must meet all minimum requirements at the time of application to be considered for this role.

• Bachelor’s degree from an accredited institution of higher education, or equivalent professional experience (professional experience may be substituted for the educational requirement on a year-for-year basis)
• Five (5) years’ experience performing software administration duties, which includes
  • eDiscovery review software
  • Crafting, validating, and running Boolean searches
  • Providing technical support
  • Developing and maintaining standards
  • Testing and debugging upgrades
  • Collecting and exporting data
  • Processing and transferring data
  • Executing document productions

Preferred Qualifications:

• Seven (7) years’ experience performing software administration and support duties, as indicated above
• One (1) year of experience in a team lead or supervisory role, which may include assigning and reviewing the work of others, providing guidance to internal and external team members, and/or assisting management with developing policies and procedures (this requirement may be substituted by formal leadership training)
• Experience in Higher Education
• Experience with legal or litigation support
• Experience with one or more of the following:
  • Enterprise software programming and queries
  • Supporting enterprise level Legal Hold software
  • Relativity eDiscovery review software
  • Adobe Acrobat X Pro
  • Web-based software applications
  • Matter Management software – Team Connect preferred
  • Law ToolBox software

Knowledge, Skills, and Abilities:

• Proficiency in crafting, validating, and running Boolean searches
• Expert knowledge of Electronic Discovery Reference Model (EDRM) and related functions
• Expert knowledge of information technology service management (ITSM) principles and best practices
• Expert computer skills, including the ability to utilize Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and learn and experiment with new software and systems
• Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others
• Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly
• Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal
• Organizational skills, including the ability to set and meet goals and deadlines, manage appointments, create schedules, coordinate and facilitiate meetings, and make decisions
• Analytical and problem-solving skills, including the ability to examine and summarize data and trends in order to resolve issues and produce results
• Evaluative skills, including the ability to assess information for reliability, validity, and relevance
• Critical thinking skills, including the ability to identify problems, questions, and assumptions; establish significance; and understand logical connections between ideas
• Customer service skills, including the ability to actively listen, address customer needs, defuse tense situations, and maintain an open, flexible, and friendly demeanor
• Ability to deliver a high level of commitment to customer service
• Ability to work effectively both independently and in teams
• Ability to work well with different constituents at all levels, including top management and user representatives, and with both internal and external constituents
• Ability to import and export mailboxes from O365
• Ability to train staff on the use of software applications

Sponsorship Statement:

We are unable to sponsor applicants for work visas for this position.

Background Check Statement:

The University of Colorado is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history. The Immigration Reform and Control Act requires that a verification of employment eligibility be documented for all New employees by the end of the third day of work. The University of Colorado is committed to diversity and equality in education and employment.

ADA Statement:

We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at [e-mail].