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An established industry player is seeking a friendly and motivated individual to lead shifts in their Fine Wine & Good Spirits stores. This role offers an exciting opportunity to engage with customers, share knowledge about food and wine pairing, and ensure outstanding service in a fast-paced environment. As a shift lead, you will oversee the work of clerks, manage cash operations, and provide training on store procedures. Join a diverse workforce committed to inclusion and excellence, where your contributions can make a significant impact on customer experiences and store operations.
We are looking for a friendly, motivated individual to help deliver outstanding customer care in the fast-paced environment of our Fine Wine & Good Spirits stores! If you are interested in food and wine pairing and assisting customers, this would be an opportunity to share and expand your knowledge!
This is shift lead work in a PLCB liquor store. An employee in this job is responsible for leading a shift in a liquor store or overseeing the work of lower-level clerks focusing on one particular aspect of a shift, such as ringing sales or unloading a shipment. While work includes the oversight of other clerks, the performance of routine duties is required. Work includes overseeing and engaging in customer service, ringing sales on a cash register, unloading shipments, stocking shelves, building displays, and cleaning the store. Work also includes providing on-the-job training to lower-level store employees regarding store procedures and policies; assigning and reviewing the work of lower-level store clerks; completing accounting and inventory reports for the shift; overseeing cash management issues on the shift; and resolving customer service and product-related issues. Routine store duties are performed and directed independently, while guidance is sought from a manager or an assistant manager for new or unusual circumstances. Work is reviewed by a manager through conferences and reports for adherence to policy and procedures for the overall performance.
Work Schedule and Additional Information:
QUALIFICATIONS
Minimum Experience and Training Requirements:
Other Requirements:
Legal Requirements:
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If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.