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Join a dynamic team at a state-operated liquor store, where you will lead shifts and provide exceptional customer service. This role involves overseeing a team, managing cash transactions, and ensuring a welcoming environment for customers. If you have a passion for retail and enjoy working in a fast-paced setting, this is the perfect opportunity to expand your skills while contributing to the community. You'll gain valuable experience in leadership and customer relations, all while enjoying the perks of full-time employment with the Commonwealth of Pennsylvania. Apply now to be part of a diverse workforce committed to serving the citizens of Pennsylvania!
We are looking for friendly, motivated individuals to help deliver outstanding customer care in the fast-paced environment of our Fine Wine & Good Spirits stores! If you are interested in food and wine pairing and assisting customers this would be an opportunity to share and expand your knowledge!
This is shift lead work in a PLCB liquor store. An employee in this job is responsible for leading a shift in a liquor store or overseeing the work of lower-level clerks focusing on one particular aspect of a shift, such as ringing sales or unloading a shipment. While work includes the oversight of other clerks, the performance of routine duties is required. Work includes overseeing and engaging in customer service, ringing sales on a cash register, unloading shipments, stocking shelves, building displays, and cleaning the store. Work also includes providing on-the-job training to lower-level store employees regarding store procedures and policies; assigning and reviewing the work of lower-level store clerks; completing accounting and inventory reports for the shift; overseeing cash management issues on the shift; and resolving customer service and product-related issues. Routine store duties are performed and directed independently, while guidance is sought from a manager or an assistant manager for new or unusual circumstances. Work is reviewed by a manager through conferences and reports for adherence to policy and procedures for the overall performance.
Work Schedule and Additional Information:
QUALIFICATIONS
Minimum Experience and Training Requirements:
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Legal Requirements:
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Telecommunications Relay Service (TRS):
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.