Liquor Store Associate at Golden Bear Liquor

Ontario Trillium Foundation; Lebanon (TN); On-site; USD 22,000 - 30,000; Full time

Job summary

Ontario Trillium Foundation is seeking a Liquor Store Team Member in Lebanon, TN. You will deliver excellent customer service, verify IDs, manage transactions, stock shelves, and uphold store standards in a fast-paced retail setting.

You will interact with customers, assist product selection, handle cash and digital payments, and ensure compliance with all alcohol regulations during daily operations.

Qualifications

• Retail customer service experience preferred.
• Ability to verify IDs and comply with alcohol laws.
• Strong cash handling and basic math skills.

Responsibilities

• Provide friendly, knowledgeable customer service.
• Operate POS and handle payments accurately.
• Stock shelves and maintain clean, merchandised floor.
• Assist with opening and closing procedures.
• Follow alcohol laws and company policies.

Skills

Customer service

Cash handling

POS operation

Inventory management

Tools

POS system

Job description

Location: 1051 Murfreesboro Rd Suit A, Lebanon, TN 37090

Position Summary

The Liquor Store Team Member is responsible for delivering excellent customer service while ensuring compliance with all state and local alcohol regulations. This role supports daily store operations including sales transactions, stocking, cleanliness, and loss prevention in a fast-paced retail environment.

Key Responsibilities

Customer Service

• Greet customers promptly and provide friendly, knowledgeable service

• Assist customers with product selection, recommendations, and pricing

• Verify valid ID and ensure legal alcohol sales at all times

• Handle customer questions, concerns, and returns professionally

Sales & Cash Handling

• Accurately operate POS system and handle cash, credit, and digital payments

• Follow proper cash-handling and register-balancing procedures

• Promote specials, new products, and store promotions when appropriate

Store Operations

• Stock shelves, coolers, and displays; rotate inventory and check expiration dates

• Maintain clean, organized, and well-merchandised sales floor

• Assist with receiving deliveries and organizing back-stock

• Follow opening and closing procedures as assigned

Compliance & Safety

• Strictly follow all alcohol sales laws and company policies

• Refuse service when legally required and notify management when needed

• Monitor for theft, suspicious activity, or policy violations

• Follow all safety, security, and loss-prevention procedures