Customer-First Liquor Store Specialist

Ontario Trillium Foundation; Forktown (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Big Bull Liquor Store in Lebanon, TN seeks a store team member to deliver excellent customer service and ensure compliance with alcohol regulations. The role covers sales, stocking, and loss prevention in a fast-paced retail setting.

You will handle transactions, assist customers with product selections, and maintain a clean, well-merchandised store while following opening/closing procedures and safety guidelines.

Qualifications

• Greet customers and provide friendly, knowledgeable service.
• Handle cash, credit, and digital payments.
• Follow proper cash-handling procedures and register balancing.

Responsibilities

• Greet customers promptly and provide friendly, knowledgeable service.
• Assist customers with product selection, recommendations, and pricing.
• Verify valid ID and ensure legal alcohol sales at all times.
• Handle customer questions, concerns, and returns professionally.
• Accurately operate POS system and handle payments.
• Promote specials and store promotions when appropriate.
• Stock shelves, rotate inventory, and check expiration dates.
• Maintain clean, organized sales floor and assist with deliveries and back-stock.
• Follow opening and closing procedures.
• Strictly follow alcohol sales laws and company policies.
• Refuse service when required and notify management.

Skills

Customer service

Cash handling

POS system

Tools

POS system

Job description

Big Bull Liquor Store in Lebanon, TN seeks a store team member to deliver excellent customer service and ensure compliance with alcohol regulations. The role covers sales, stocking, and loss prevention in a fast-paced retail setting.

You will handle transactions, assist customers with product selections, and maintain a clean, well-merchandised store while following opening/closing procedures and safety guidelines.