Job Title: Linux Operating System Engineer
Location: Minneapolis, MN (hybrid - 3 days per week)
About Smart IT Frame:
At Smart IT Frame, we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to grow together.
Position Summary:
We are seeking an experienced Linux Operating System Engineer to manage, maintain, and support enterprise Linux infrastructure across both On-Premises Data Centers and AWS Cloud environments. The ideal candidate will possess strong expertise in Red Hat Enterprise Linux (RHEL 8) administration, automation, troubleshooting, infrastructure operations, and IT Service Management processes utilizing ITIL best practices and ServiceNow.
Key Responsibilities
- Administer, maintain, and support RHEL 8 servers in both On-Premises and AWS environments.
- Perform Linux server provisioning, configuration, patching, upgrades, and lifecycle management.
- Manage system performance, capacity planning, and availability to ensure compliance with service level agreements (SLAs).
- Monitor infrastructure health and proactively address performance bottlenecks and operational risks.
- Troubleshoot complex Linux OS, application, storage, and network-related issues.
- Implement OS hardening, security controls, vulnerability remediation, and compliance requirements.
- Manage AWS-based Linux workloads, including EC2 instances, EBS storage, security groups, and cloud networking components.
- Collaborate with application, database, network, and security teams to resolve incidents and support business services.
- Develop and maintain automation scripts using Bash, Python, or Ansible to streamline operational tasks.
- Support backup, recovery, disaster recovery, and high-availability solutions.
- Execute change, incident, problem, and request management activities in accordance with ITIL processes.
- Utilize ServiceNow for incident tracking, change implementation, problem management, and service requests.
- Create and maintain operational documentation, technical procedures, and knowledge base articles.
- Participate in on-call support and major incident management activities as required.
Required Skills & Experience
- 5+ years of Linux system administration experience.
- Strong expertise in Red Hat Enterprise Linux (RHEL 8).
- Experience managing enterprise Linux environments at scale.
- Hands-on experience supporting Linux workloads in AWS Cloud.
Experience with:
- EC2
- EBS
- VPC
- IAM
- CloudWatch
- Auto Scaling
Automation & Scripting
Proficiency in:
- Bash Shell Scripting
- Python
- Ansible
- Troubleshooting
Strong knowledge of
- Systemd
- LVM
- File Systems XFS EXT4
- Networking TCPIP DNS SSH NFS
IT Service Management
- Strong understanding of ITIL Framework
Practical experience with
- Change Management
- ServiceNow
Experience using ServiceNow for
- Change requests
- CMDB updates
- Reporting and SLA tracking
Skills
- Mandatory Skills : Linux RHEL 8, Ansible, Automation, Bash/Python/Perl scripting, AWS EC2, EBS, VPC, IAM, Cloud Watch(supporting Linux workloads in AWS Cloud)