Linkage to Care Coordinator

University of Chicago; Chicago (IL); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

The University of Chicago Medicine’s Chicago Center for HIV Elimination seeks a Linkage to Care Coordinator specializing in Black gender and sexually diverse populations. You will conduct STI and HIV testing, manage a care-cascade caseload, and ensure fidelity in data collection for ongoing research projects.

This grant-funded role requires retention support, community outreach, and collaboration across teams, with flexibility for evenings and weekends as needed.

Qualifications

• Bachelor's or advanced degree in a relevant field.
• Experience working with LGBT populations and Black/Latino communities.
• Experience with HIV/STI treatment or prevention is preferred.

Responsibilities

• Support STI and HIV testing and linkage to care services.
• Document testing encounters with consent, releases and counseling notes.
• Pre-screen for research projects and supportive service needs.
• Support outreach projects and resource counseling for communities of color and LGBTQ populations.
• Provide telephone and in-person support, assessments and safety planning.
• Maintain documentation and quality assurance as required.

Skills

Phlebotomy

Microsoft Office

Outlook

Excel

Word

Education

Bachelor's or Advanced degree in a relevant field

Tools

Outlook

Excel

Word

Job description

Department

BSD MED - Infectious Diseases - Chicago Center HIV Elimination - Testing

About the Department

The Chicago Center for HIV Elimination (CCHE) is situated within the Biological Sciences Division at the University of Chicago Medicine. CCHE aims to eliminate all new HIV transmission events by 2041.

The University of Chicago’s position on the South Side makes it uniquely situated to test, treat, and prevent new HIV infections in a highly affected population. The South Side communities and majority Black suburbs connected to them to the South represents the largest contiguous Black population in the United States. By using our integrated HIV transmission elimination approaches, we are beginning to make new infections in these communities less frequent.

Job Summary

The Linkage to Care (LTC) Coordinator will specialize in Black gender and sexually diverse populations and services as it relates to STIs, HIV and general wellness and services. The candidate will be responsible for conducting STI and HIV testing and linkage to care services and will hold a caseload that is assigned through internal referrals from our testing and research projects. This candidate will be responsible for managing retention in care for their caseload and following the fidelity monitoring protocols in data collection and documentation. They are expected to actively pursue required knowledge and skills for professional development, stay informed about the resources available on the south side of Chicago that serve our population, and inform the team about opportunities for collaboration.

This position is grant funded.

Responsibilities

• Support drop in and outreach-based STI and HIV testing services, including phlebotomy; HIV notification, linkage to care services for treatment and PrEP services, and STI treatment notification and linkage to care.
• Properly document all testing encounters; this includes: consent for testing, releases of information, screening for ‘risk factors,’ HIV pre and post-test counseling.
• Pre-screen individuals for research projects that are connected to a testing encounter as well as pre-screen for supportive service needs that clients may have.
• Support outreach projects, ballroom-focused outreach projects, and club-focused outreach projects.
• Calling community members and conducting resource counseling, completing all related documentation and notes, and researching appropriate and individualized resources for community members, specifically resources for people of color and those who identify as LGBQ (lesbian, gay, bisexual, queer) and TGNC (transgender and gender non-conforming).
• Work with community members over the phone or in person.
• Assist with day to day Supportive Services tasks, such as rapid response support for those who are seeking same-day treatment and will conduct assessments and safety plans for community members in distress.
• Provide tailored linkage and retention in care services to clients tested at the Village and through outreach events.
• Support for evenings and weekend events where supportive services is requested.
• Assists with and performs various administrative and operational tasks as assigned under direct supervision.
• Supports quality assurance reviews conducted by study sponsors, federal agencies, or specially designated review groups.
• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree).

Work Experience:

Minimum requirements include knowledge and skills developed through < 2 years of work experience in a related job discipline.

Certifications:

—

Preferred Qualifications

Education:

• Bachelor’s or Advanced degreein a relevant field.

Experience:

• Experience working with and/or providing care to LGBT populations, Black and Latino community members.
• Experience with HIV/STI treatment and/or prevention.

Technical Skills or Knowledge:

• Proficiency in the use of Microsoft Applications, including but not limited to Outlook, Excel, and Word.
• Perform phlebotomy or a willingness to be trained in phlebotomy.

Preferred Competencies

• Demonstrated effective leadership and teaching skills.
• Strong organizational skills.
• Strong knowledge of program subject matter.
• Strong interpersonal skills to work both independently and as part of a team.
• Flexibility.
• Creativity.
• Manage stressful situations.
• Maintain confidentiality.
• Work on multiple projects simultaneously, set priorities, and meet deadlines.
• Demonstrated written and verbal communication skills and strong analytical skills.
• Proficiency in both qualitative and quantitative research.

Working Conditions

• Direct patient or community member contact.
• Exposure to human blood, human blood components, and/or products made from human blood.
• Exposure to infectious material.
• Work evenings and weekends as needed.

Application Documents

• Resume/CV (required)
• Cover Letter (required)

The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions.

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Research

Role Impact

Individual Contributor

Scheduled Weekly Hours

40

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Pay Rate Type

Hourly

FLSA Status

Pay Range

$19.23 - $24.04

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in theBenefits Guidebook..

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University’s Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

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